E_ACT_NOT_READY...

[edwardb12492726]

I've installed the digital editions app on my ACER a3-a30 but every time I try to open a book I get the message 'E_ACT_NOT_READY'. I've tried downloading my ebooks direct from the vendor, and tried copying from my PC, but nothing seems to allow me to open them on the tablet. I've tried de-auth and re-authorizing it, but get the "please try again after some time", I've uninstalled and re-installed the app, re-authorising it in the process. Any ideas, as nothing I've tried seems to make any difference so far

[edwardb12492726]

Ok, I should add that I had to transfer the files manually via windows explorer as the tablet doesn't show up if I open ADE on the lap top. From what I've read it should automatically be recognised but it isn't

thanks in advance for any help

[Nanaky]

To solved the authorze problem. Start Digital Edition.
Press ctrl + shift + d.

accept the remove the authorize.

Then go to help > computer authroize.

Now can authorize your Digital Edition successfully.

[edwardb12492726]

Thanks Nanaky, but it's the tablet that is the issue. I can open and read everything fine on my laptop, but the tablet is being grumpy! I've tried deauthorizing and reauthorizing the tablet, but I get the "Cannot connect to server. Please try after some time" message (hence trying to uninstall and reinstall the app but that made no difference). I've even tried other e-reader apps and authorized those with my Adobe ID (and I have checked and it's the correct one for the books on the laptop) but they still won't open. Basically I've tried everything I can find on the web where people have solved the issue.

maybe I'll just take the tablet back and get a Kindle

[Nanaky]

o.O Has you check it with right w-lan connection?

[edwardb12492726]

Ummmm....nope, that's a new one on me. How would I do that?

[Nanaky]

Do used internet with w-lan or other?