Device is not showing when I open Adobe?

[carols27575085]

Device is not showing when I open Adobe.  What can I do?

[Nanaky]

Which device?

[carols27575085]

Any device.  According to the instructions, it's supposed to show what device I have for the e reader and it's not showing up so that am able to use the Kobo reader.

From: Nanaky <forums_noreply@adobe.com>

To: Carol Simcheck <cds64@att.net>

Sent: Sunday, November 29, 2015 3:34 PM

Subject: Device is not showing when I open Adobe?

Device is not showing when I open Adobe?

created by Nanaky in Adobe Digital Editions - View the full discussionWhich device? If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/8227731#8227731 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/8227731#8227731 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Adobe Digital Editions by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

[Nanaky]

If your device recognized by the computer itself?

[carols27575085]

Yes, my computer recognizes the device.

From: Nanaky <forums_noreply@adobe.com>

To: Carol Simcheck <cds64@att.net>

Sent: Monday, November 30, 2015 2:01 AM

Subject: Device is not showing when I open Adobe?

Device is not showing when I open Adobe?

created by Nanaky in Adobe Digital Editions - View the full discussionIf your device recognized by the computer itself? If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/8228972#8228972 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/8228972#8228972 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"

Start a new discussion in Adobe Digital Editions by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

[Nanaky]

Reinstall the Software Digital Edition. Open it. Connect it with your Device. Then check if you reader was found.

[carols27575085]

I've tried reinstalling adobe with no luck.  It tells me to sign in and I do.  Then I click on download and it tells me to sign in again.  I give up.

From: Nanaky <forums_noreply@adobe.com>

To: Carol Simcheck <cds64@att.net>

Sent: Monday, November 30, 2015 9:31 AM

Subject: Device is not showing when I open Adobe?

Device is not showing when I open Adobe?

created by Nanaky in Adobe Digital Editions - View the full discussionReinstall the Software Digital Edition. Open it. Connect it with your Device. Then check if you reader was found. If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/8229913#8229913 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/8229913#8229913 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"

Start a new discussion in Adobe Digital Editions by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

[Nanaky]

Which error message you get exactly?

[carols27575085]

I don't get any error msges.  It just doesn't let me reinstall Adobe.  It keeps telling me to sign in.

From: Nanaky <forums_noreply@adobe.com>

To: Carol Simcheck <cds64@att.net>

Sent: Tuesday, December 1, 2015 1:59 AM

Subject: Device is not showing when I open Adobe?

Device is not showing when I open Adobe?

created by Nanaky in Adobe Digital Editions - View the full discussionWhich error message you get exactly? If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/8233555#8233555 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/8233555#8233555 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"

Start a new discussion in Adobe Digital Editions by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

[Nanaky]

If you have a macintosh you must enter ID and passwort of your useder. Its not a promt from adobe.

[carols27575085]

I don't have a Mac.  I have windows 8.  I was able to download again today but the device still doesn't show when I open Adobe.  Do I have to delete the one on my pc first before re-installing Adobe?

From: Nanaky <forums_noreply@adobe.com>

To: Carol Simcheck <cds64@att.net>

Sent: Tuesday, December 1, 2015 10:08 AM

Subject: Device is not showing when I open Adobe?

Device is not showing when I open Adobe?

created by Nanaky in Adobe Digital Editions - View the full discussionIf you have a macintosh you must enter ID and passwort of your useder. Its not a promt from adobe. If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/8234875#8234875 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/8234875#8234875 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"

Start a new discussion in Adobe Digital Editions by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

[Nanaky]

In this case can only try to tranfer the eBooks of the file explorer. 😕