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I've recently purchased a book from the Sainsbury's ebook store and downloaded an ACSM file for it.
When I drag the file in to digital editions I get the following error:
Unable to download
Error getting License. License Server Communication Problem:
E_ACT_NOT_READY
I have a working and up-to-date adobe ID, the latest version of digital editions: 4.5.126234
And am on version 10.11.1 of Mac OS X.
Anyone any clues as to how I get to read my book?
Phil
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Start Digital Edtion.
Press cmd + shift + d.
accept that authorize remove.
go to help and authorize again.
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Thank you for the advice...
I was getting on okay with it, but when I try and erase the authorisation it says I can't as I am getting the password wrong.
I have double checked the password and I am using the correct one.
I have tried removing digital editions from my mac and reinstalling it, but it still seems to be connected to my adobe ID with a wrong password.
Is there a way of deleting Digital Editions and installing it again - and for it to forget any previous authorisations?
Fingers crossed you can help.
Phil
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