I have Mac 10.7.5 on Safari, tried to install FlashPlayer a dozen times trying all troubleshooting suggestions. Installs to about 75% and always says 'failed to install. Please help. Bruce

[brucek1169]

I have Mac 10.7.5 on Safari, tried to install FlashPlayer a dozen times trying all troubleshooting suggestions. Installs to about 75%  and always says 'failed to install. Please help. Bruce

[_maria_]

Hi brucek1169,

I'll need to get some installation log files from you to investigate further.  Please review the FAQ Where do I find the Flash Player installation log on the Macintosh? and provide all files listed (FlashInstall.log, Adobe_ADM.log, and Adobe_GDE.log).  Upload the files to cloud.acrobat.com using the instructions How to share a document or a file sharing service of your choice.  Post the link the the uploaded files in your reply.

Thank you.

--

Maria

[brucek1169]

Thanks for the reply, I will look later for the files and send them.I appreciate your help.Bruce

[brucek1169 · Accepted solution]

Thanks Maria,I took it to my local MAC store and it took 30 min but they solved it.Bruce