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I've downloaded a book from my library but I can't move it to digital editions. I get an "unable to download" message. I then went on the net for help and i was told to reauthorize it then reauthorize it but it wouldn't accept my password so I reset my password and it still would not accept it. Help.
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Do used Windows or Macintosh?
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I'm using a mac with yosemite 10.10.5
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I must be a real dummy. When I tried navigating I could go only as far as Adobe there was no Digital Editions in the folder
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Have you open the Library Access hidden user library files | Mac OS 10.7 and later how describe this document?
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Hi Nanaky
I have no problem accessing the hards drive. The path I took was library/application support/adobe. After that there is no digital editions, I have things like AAM Updater, photoshop elements, reader etc. I have the icon in my launchpad and it says that my computer is authorized. When I checked the message on line it said to un authorize then re authorize and thats where it won't accept my password.
Thank you for the help
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Are you in the HD Library or the User Library?
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I was in the mac hd library
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That is bad. You must used the user library. Check the steps of this file: Access hidden user library files | Mac OS 10.7 and later
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I've done what you suggested several times and I can't find that folder. I have been in both libraries.
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Have you do exact the steps which described in the document? If yes say what make exactly.