won't accept password

[bicykler]

I've downloaded a book from my library but I can't move it to digital editions.  I  get an "unable to download" message. I then went on the net for help and i was told to reauthorize it then reauthorize it but it wouldn't accept my password so I reset my password and it still would not accept it. Help.

[Nanaky]

Do used Windows or Macintosh?

[bicykler]

I'm using a mac with yosemite 10.10.5

[Nanaky]

1. quit Adobe Digital Editions.
2. Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
   If you are using 10.7, see Access hidden library files | Mac OS 10.7 and later.
3. Open Adobe Digital Editions and reauthorize.

[bicykler]

I must be a real dummy.  When I tried navigating I could go only as far as Adobe there was no Digital Editions in the folder

[Nanaky]

Have you open the Library Access hidden user library files | Mac OS 10.7 and later how describe this document?

[bicykler]

Hi Nanaky

I have no problem accessing the hards drive.  The path I took was library/application support/adobe.  After that there is no digital editions, I have things like AAM Updater, photoshop elements, reader etc.  I have the icon in my launchpad and it says that my computer is authorized.  When I checked the message on line it said to un authorize  then re authorize and thats where it won't accept my password.

Thank you for the help

[Nanaky]

Are you in the HD Library or the User Library?

[bicykler]

I was in the mac hd library

[Nanaky]

That is bad. You must used the user library. Check the steps of this file: Access hidden user library files | Mac OS 10.7 and later

[bicykler]

I've done what you suggested several times and I can't find that folder.  I have been in both libraries.

[Nanaky]

Have you do exact the steps which described in the document? If yes say what make exactly.