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1. Re: Unable to download non-watermarked stock photos
Brad Lawryk Dec 11, 2015 12:35 PM (in response to Charlie Schliesser)Are you using this method to download them? I've downloaded my 10 free images and they all have the Adobe watermark on them, so I can't use them. Why do they have a watermark on them?
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2. Re: Unable to download non-watermarked stock photos
Charlie Schliesser Dec 11, 2015 12:49 PM (in response to Brad Lawryk)I am on a paid account, just fyi (I only mention this because of the "10 free images" in the subject of that post).
Sorry if I'm missing something obvious!
If I download to desktop from the license history page I am able to access them without the watermark. If I want to access them through the Creative Cloud library pane then they always have the watermark. This has been occurring for about 10 days. The photos show as licensed, as you can see from the screenshots in my original post. Here's a screenshot that includes images with and without the watermark in the library pane, both of which appear as being licensed on my License History page:
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3. Re: Unable to download non-watermarked stock photos
scottcampbell90 Dec 11, 2015 4:43 PM (in response to Charlie Schliesser)I am having this same issue. Bug?
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4. Re: Unable to download non-watermarked stock photos
EvilBugQueen1Dec 14, 2015 11:39 AM (in response to Charlie Schliesser)
Please confirm that you have updated Photoshop to the newest version. We are seeing this issue when users have not installed the most recent update. Please let us know if the issue is not resolved after updating, thanks.
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5. Re: Unable to download non-watermarked stock photos
Charlie Schliesser Dec 14, 2015 11:44 AM (in response to EvilBugQueen1)Thanks EvilBugQueen! I updated this morning and now see the images without the watermark.