I need help: I cannot read my e-books anymore. Can you help me, please?

[Caro-New]

I really need your help: I tried to authorise my computer again but it doesn't work. Everytime I tried there was this error: Sie können diesen Computer nicht mit einer Adobe-ID autorisieren, die zuvor verwendet wurde, um andere Computer oder Mobilgeräte zu autorisieren.

I asked a few people and they say, that the Adobe- Support has to reset my authorisations. So can you help me, please?

[Nanaky]

Windows:

1. Open Adobe Digital Editions.
2. Press Control+Shift+D to deauthorize Adobe Digital Editions.
3. Select Erase Authorization.
4. Click OK and quit Adobe Digital Editions.

Macintosh:

1. Open Adobe Digital Editions.
2. Press Cmd+Shift+D to deauthorize Adobe Digital Editions.
3. Select Erase Authorization.
4. Click OK and quit Adobe Digital Editions.

[Caro-New]

Thank you very much.

[Nanaky]

You are welcome.