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I cannot download books I borowed from a public library from my computer to ADE. Received this message: E_ADEPT_REQUEST_EXPIRED.

Community Beginner ,
Dec 12, 2015 Dec 12, 2015

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Question 1:  I cannot download books I borrowed from a public library from my computer to ADE.  Received this message:  E_ADEPT_REQUEST_EXPIRED.

Question 2:  About 10 days ago I did manage to download books to ADE but now cannot return them to the library.  Received this message: Error returning item.  License Server Communication problem.  E_BAD_LOAD_ID

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LEGEND ,
Dec 13, 2015 Dec 13, 2015

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Check Time, Date and Timezone. On of this are cause the issue.

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Community Beginner ,
Dec 14, 2015 Dec 14, 2015

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How do I check the time, date, and timezone?

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LEGEND ,
Dec 14, 2015 Dec 14, 2015

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In the settings of your operating system. If not know this check the help of the operating system.

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Community Beginner ,
Dec 14, 2015 Dec 14, 2015

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My operating system is VISTA. According to it, my clock is synchronized to the time and time zone in which I (and my computer) reside. I went to ADE and still cannot download books. What now?

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Community Beginner ,
Dec 14, 2015 Dec 14, 2015

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Are you taking further action to resolve this problem? Since the clock on my OS is set correctly, the clock obviously isn't the problem. Two weeks ago I downloaded books and ADE worked fine. Now it doesn't. The operating system is the same and the clock has not changed. So why did ADE work two weeks ago but not now?

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LEGEND ,
Dec 14, 2015 Dec 14, 2015

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Have you check the Date and the Timezone?

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Community Beginner ,
Dec 15, 2015 Dec 15, 2015

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YES. I did that the first time you told me that was the problem. But my clock and timezone are set correctly. If you look on the postings on the forums you will see that I am not the only person having this probblem. Two weeks ago ADE worked fine. Now it doesn't. My clock and timezone on my OS haven't changed. So why did it work then and not now?

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LEGEND ,
Dec 15, 2015 Dec 15, 2015

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Sorry but i ask for Date and Timezone. Have you also check if the right Date are set? Has the same problem before even if it is normally adjusted automatically. The error has only one of this 3 points as cause.


If this fine check which time has the Server of the eBook-Download Server. Of cause its possible this server makes the problem.

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Community Beginner ,
Dec 15, 2015 Dec 15, 2015

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I HAVE CHECKED THE TIMEZONE AND THE DATE AND THE TIME. ALL ARE SET CORRECTLY!

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LEGEND ,
Dec 15, 2015 Dec 15, 2015

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Then seems the Error not get. Sorry that ask to often but i try only help -.-

Do you used a Library of a other Country?

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Community Beginner ,
Dec 15, 2015 Dec 15, 2015

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No. The library I use is located in the same province as I (in Canada) and is in the same time zone.

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LEGEND ,
Dec 15, 2015 Dec 15, 2015

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Can you downlaod a sample file: Sample eBook Library | Adobe Digital Editions

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Community Beginner ,
Dec 16, 2015 Dec 16, 2015

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I clicked on the link you gave me but where do I download the book?

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LEGEND ,
Dec 16, 2015 Dec 16, 2015

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Click on the Link Download eBook.

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Community Beginner ,
Dec 16, 2015 Dec 16, 2015

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I just downloaded a book from the library and it is okay. However, previous books I downloaded still won't download from ADE. I continue to get the message: E_ADEPT_REQUEST_EXPIRED

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New Here ,
Dec 16, 2015 Dec 16, 2015

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same problem for me.  Date, time and timezone is correct.

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LEGEND ,
Dec 17, 2015 Dec 17, 2015

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If other files you should contact your Library. Seems a error with the ebooks itself.

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Community Beginner ,
Dec 18, 2015 Dec 18, 2015

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Whatever was plaguing the ADE seems to have been cured. Today I have successfully downloaded other books.

I don't know what you did, if anything, but thanks anyway for your time and trouble.

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LEGEND ,
Dec 18, 2015 Dec 18, 2015

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You are welcome.

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Participant ,
Dec 16, 2015 Dec 16, 2015

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When you click on the link you should see several books.  Below each is a clickable link "Download ebook".  Just click one of these links.  In windows 7 the download box then opens asking if you want to open or save the file, click open and ADE should open and the ebook should download to your library.

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Community Beginner ,
Dec 16, 2015 Dec 16, 2015

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Okay. The book opened fine from the website but it won't open on my PC.

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