I use Robo v5. I have begun reformatting my predecessor's
topics to make them more robust and have been exploring the Robo
Help. Perhaps I am not technically-savvy enough to use these
features properly, so if I am, please just advise me and I'll see
if my boss will send me to some official Robo training. Our end
users seem to like what I've been doing, however, and it is indeed
making our Help System more usable.
What I'm doing is embedding screen captures as pop-ups using
the "DHTML - Create Drop-down Hotspot and Text" menu option. The
links work and all of that is good, however, in my larger topics,
I'm noticing issues when working in those topics. 1 of 2 things
occur frequently enough to be a nuisance:
1. The topic just "dies" - the cursor freezes and my scroll
bar cuts off the bottom portion of the topic. None of the data is
lost, but I have to close it and reopen it. Part of the topic just
disappears including the workspace it occupies.
2. I run out of memory - I actually get a dialog that says
"Insufficient Memory" and the topic aborts automatically. Again,
none of the data is lost, but I have to reopen it. Sometimes, this
occurs every couple of "saves".
In my smaller topics, it's a non-issue.
Is this related to the number of Hotspots I'm embedding or is
it an issue with my Local Drive or what? I truly appreciate any
guidance here! Thanks.