Case#027356902... The City of Tallahassee/Procurement Services Division purchased an eBook and used 6 licenses on equipment to access ePub. We need to gain access to the eBook (for viewing our ePub) from an additional device. After contacting NIGP Custo

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Case#027356902... The City of Tallahassee/Procurement Services Division purchased an eBook and used 6 licenses on equipment to access ePub.  We need to gain access to the eBook (for viewing our ePub) from an additional device. After contacting NIGP Customer care , I was advised to contact Adobe Support directly.  I chatted with TechSupport earlier and they requested that I post this query here to get assistance. Please let me know if you can help with my  request?

[Nanaky]

Which error message get you exactly when try to authorize?