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Whenever I try to download Adobe Flash Player on my MacBook Pro it will say "Install Adobe Flash Player quit unexpectedly." Any suggestions?

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Apr 15, 2015 Apr 15, 2015

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Whenever I try to download Adobe Flash Player on my MacBook Pro it will say "Install Adobe Flash Player quit unexpectedly." Any suggestions?

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Adobe Employee ,
Apr 16, 2015 Apr 16, 2015

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Hi reard1mj,

We released a fix for this error on Tuesday.  If you have downloaded the file prior to that, please delete it and download it again.  If you have downloaded the file sometime after Tuesday it's possible your browser has it cached.  Please delete the file(s) you have downloaded, clear your browser cache and download the file.  Please let me know if this did, or did not, work for you.

Thank you.

--

Maria

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Community Beginner ,
Dec 26, 2015 Dec 26, 2015

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I am having the same issue, and I am coming up withScreen Shot 2015-12-23 at 9.24.52 AM.png

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Adobe Employee ,
Dec 27, 2015 Dec 27, 2015

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Hi natoshaw56169244,

Your issue is not the same as the OP of this thread.  Please start a new thread with your issue and provide the following information:

  • Your operating system & version
  • Your web browser(s) & version
  • The screenshot you posted in this thread.

--

Maria

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