6 Replies Latest reply on Dec 29, 2015 9:13 AM by Peter Spier

In Design Sign-In.

alaricc3450349 Dec 29, 2015 8:24 AM

Hi there,

Dialogue box displays this message when I try to open my Free Trial of Adobe Indesign( Creative Cloud).

'Unable to launch Adobe InDesign as you lack sufficient permissions to access the preferences folders. Ensure that you have appropriate permissions and then restart Adobe InDesign.'

Any help would be greatly appreciated!

Many thanks,

Alaric.

1. Re: In Design Sign-In.

Peter Spier Dec 29, 2015 8:31 AM (in response to alaricc3450349)

Which version of InDesign and which OS?

There's an installer bug that fails to set the permissions correctly, but we need the above info to tell you how to do it yourself.
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2. Re: In Design Sign-In.

Steve Werner Dec 29, 2015 8:32 AM (in response to alaricc3450349)

Follow the instructions in this thread, except substitute version 11.0 for 9.0:

Cant launch new inDesign CC
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3. Re: In Design Sign-In.

alaricc3450349 Dec 29, 2015 8:36 AM (in response to Peter Spier)

Hi Peter,

Its Yosemite 10.10.2.

Is that the information you need?

Many thanks,
Alaric.
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4. Re: In Design Sign-In.

Peter Spier Dec 29, 2015 8:39 AM (in response to alaricc3450349)

See Steve's response above. That's the link and info you need for Mac.
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5. Re: In Design Sign-In.

alaricc3450349 Dec 29, 2015 8:43 AM (in response to Peter Spier)

Nothing appears when I type in ~/Library

Is there another way I can fix this?
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6. Re: In Design Sign-In.

Peter Spier Dec 29, 2015 9:13 AM (in response to alaricc3450349)

try the instructions at Access hidden user library files | Mac OS 10.7 and later to show the hidden user library.
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