Issue with Map ID

[kfielder]

I recently upgraded to RoboHelp v7. I have a help project that was converted from v6. I added three new map IDs to the project. Two of them worked, but the third didn't. Everything looked fine, it just didn't bring anything up. I thought maybe there's a bug in the new version where it has a problem with the last ID in the file, so I added another, blank ID at the end. When I did that, the topic that wasn't working started to work, and one that was previously working stopped working. Is this a known issue? Anybody know of a workaround?

[Pete_Lees · Accepted solution]

Hi, kfielder,

This sounds like the same problem as the one described in the following thread:

1st row of ALI-file does not work

In short, there appears to be a problem with the way that RoboHelp 7 is encoding the map (.h) and alias (.ali) files. I believe that at least two other users have reported this as a bug.

Pete

[kfielder]

Yep! That's the problem. (I just checked the .ali file and confirmed.) Thanks so much!!