3 Replies Latest reply on Jan 4, 2016 8:01 AM by khatwani

    Problems with use of CC Lr and Photoshop on IMAC 21 4K can you help please?

    pitspits
    pitspits Jan 4, 2016 6:33 AM

      Hello excuse me, i've recently bought the same mac and I'm having the same black screen flashing problems either with Lightroom (especially when using the brush) and with Photoshop.

      i also have other problems when using Lightroom brush: the changes I try to apply are not applied fluently, but with delay and in square portions of the area at different times. i have filmed the problems   I'm having in a video that i can send id it can help to understand and solve. I have the same installed Adobe Lr CC and Adobe Photoshop CC on my old MacBookPro and it works perfectly there. Please help me, cause this is creating a strong negative impact on my workflow.

       

      System specs are as follows:

      iMac (Retina 4K, 21.5-inch, Late 2015)

      Processor: 3.1 GHz Intel Core i5

      Memory: 16 GB 1867 MHz DDR3

      Graphics: Intel Iris Pro Graphics 6200 1536 MB

      Adobe Lr CC

      Photoshop CC

      Camera Raw 9.3.1.520

       

      PS

      Under the Camera Raw preferences, there is no option for Use Display Adaptor that I can see. I followed your steps for setting the Draw mode to Basic and unchecking Use OpenCL but unfortunately this has changed nothing.

        

      !