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Adobe Digital Editions is stalled and will not respond. How can I unfreeze this program so I can reinstall it?

New Here ,
Jan 04, 2016 Jan 04, 2016

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How can I close  Adobe Digital Editions?   It is totally unresponsive and nothing functions.  I have tried to reinstall it but am told that it needs to be closed before I can do this. 

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correct answers 1 Correct answer

LEGEND , Jan 05, 2016 Jan 05, 2016

Do you used Windows or Macintosh?

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LEGEND ,
Jan 05, 2016 Jan 05, 2016

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Do you used Windows or Macintosh?

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New Here ,
Jan 05, 2016 Jan 05, 2016

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I use Windows.

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LEGEND ,
Jan 05, 2016 Jan 05, 2016

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Try this: Right Click on Digital Edition and choose Option run as Admin.

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New Here ,
Jan 05, 2016 Jan 05, 2016

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I tried Right Click on Digital Edition and chose Option run as Admin.

The program is still frozen.

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New Here ,
Jan 05, 2016 Jan 05, 2016

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I tried your suggestion. It did not work.

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LEGEND ,
Jan 06, 2016 Jan 06, 2016

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Do you used Windows 10?

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New Here ,
Jun 01, 2016 Jun 01, 2016

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yes

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LEGEND ,
Jun 02, 2016 Jun 02, 2016

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In this case you should used a older version of Digital Edition:

http://www.adobe.com/support/digitaleditions/downloads.html

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