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I had to reinstall all my programs and data on a new drive as the old one crashed. When installing Flash Player, I cannot go further than password step as it rejects it. Yet the user name and password were accepted with no problem to access Adobe. Strange

New Here ,
Dec 30, 2015 Dec 30, 2015

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I had to reinstall all my programs and data on a new drive as the old one crashed. When installing Flash Player, I cannot go further than password step as it rejects it. Yet the user name and password were accepted with no problem to access Adobe.

Strangely the same problem happens when I try to install and old version of Lightroom 4.

Can you help?

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correct answers 1 Correct answer

Adobe Employee , Jan 06, 2016 Jan 06, 2016

Hi,

This is the OS, not Flash Player, prompting you for the password.  Please refer to the FAQ What userid & password do I need to install Flash Player? for assistance.

--

Maria

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Adobe Employee ,
Jan 06, 2016 Jan 06, 2016

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Hi,

This is the OS, not Flash Player, prompting you for the password.  Please refer to the FAQ What userid & password do I need to install Flash Player? for assistance.

--

Maria

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