Cant install Adobe Flash Player in Iceland on a PC. Error: AppName: flashplayer20_ha_install(1).exe AppVer: 2.0.0.94 ModName: flashplayer20_ha_install(1).exe ModVer: 2.0.0.94 Offset: 0000599b

[Guest]

??  how can I install  ??

the error:

AppName: flashplayer20_ha_install(1).exe     AppVer: 2.0.0.94     ModName: flashplayer20_ha_install(1).exe

ModVer: 2.0.0.94     Offset: 0000599b

thanks

[Carm01]

Before posting, please read and provide the following information:

• Operating system version
• Web browser and version
• Flash Player version
• Explain your problem in step-by-step detail if possible
• If you get error messages, please quote them exactly, or provide a screenshot

[Guest]

Version 20.0.0.267  the newest version, do I have access to other versions ?

I go to this page:

I cannot change "United States" at the bottom, Iceland is not on the list of countries.  Have tried to change to nearby countries but without success.

when  try to run this error message comes up:

how can I install Flash player ? are there other options than Adobe ?

thanks

[_maria_]

Hi margretv68770648,

What OS version is this on?

I'm not familiar with this error and need to get some log files from you to troubleshoot further.  Please review the FAQ Where do I find the Flash Player installation log on Windows? and provide all files listed.  The FAQ contains a link at the bottom with instructions to upload the files to cloud.acrobat.com.  You can use that or a file sharing service of your choice.  Post the link to the uploaded files in your reply.

Alternately, you can use the offline installer posted at the bottom of the Installation problems | Flash Player | Windows 7 and earlier page in the 'Still having problems' section.  If that also fails, I'll still need to obtain the FlashInstall.log file to troubleshoot.

Thank you.

--

Maria