what should I do when a pop up tells met "error! Check activation?"

[djj45688271]

‌a pop up tells me to check my activation. My laptop is already authorised. What should I do?

[Benjamin Root]

What program are you using?

[djj45688271]

I'm using ADE 4.5

[Nanaky]

  Windows:

1. Close all applications.
2. Choose Start > Run.
3. In the Open text box, type regedit and then press Enter. The Registry Editor opens.
4. In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
5. Select the Adept key.
6. Choose File > Export.
7. In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.
8. Right-click the Adept key and choose Delete.
9. In the Confirm Key Delete dialog, click OK.
10. Close the Registry Editor.
11. Open Adobe Digital Editions and reauthorize.
    
    Macintosh:
12. quit Adobe Digital Editions.
13. Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
    If you are using 10.7, see Access hidden library files | Mac OS 10.7 and later.
14. Open Adobe Digital Editions and reauthorize

[djj45688271]

Thanks for your reply. But there's still a problem.

According to step 6 I should select "Export". But there are only two choices I can make: Activation and Device.

You have any idea?

Kind regards,

Derk Jan

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---

Origineel Bericht----

Van : forums_noreply@adobe.com

Datum : 11/01/2016 09:20

Aan : d.j.janse@hetnet.nl

Onderwerp : what should I do when a pop up tells met "error! Check activation?"

Nanaky created the discussion

"what should I do when a pop up tells met "error! Check activation?""

To view the discussion, visit: https://forums.adobe.com/message/8377476#8377476

[Nanaky]

Export the complete Folder Adept Folder.