E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER

[R_E_A_Films]

Hello,

I bought the Media Composer Editing Essentials v8.0 ebook on Dec 31st, and I downloaded to my tablet a couple of weeks ago.Now I can not open it on my PC. I'm getting this error everytime I try it to open it on the Adobe Digital: "E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER"

Please, advise

[Duplicate message deleted... posting the same question more than once is confusing... Mod]

[This is an open forum, not a direct line to Adobe support... you need to wait for a reply]

[John T Smith]

Since this is an open forum, not Adobe support... you need to contact Adobe staff to help

Chat/Phone: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html

[Del_Z]

Hi R.E.A Films,

The solution offered in this document may help: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER.

In case you continue to experience issues, I am moving this discussion to the Adobe Digital Editions forum, where the experts are best equipped to troubleshoot problems with Digital Editions.

Best,

Del

[Nanaky]

E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER say that you try to open the eBook with a wrong adobe id. You must used the same adobe ID how used in your tablet.