E_ACT_TOO_MANY_ACTIVATIONS

[rosariod59871458]

Buongiorno,

su uno dei miei dispositivi SAMSUNG GT- P5100  si verifica l'errore "E_ACT_TOO_MANY_ACTIVATIONS".

Non vi sono sistemi di sicurezza istallati.

Chiedo di resettare il numero delle autorizzazioni.

Grazie.

Rosario De Giglio

ID: giglioro@tiscali.it

[Nanaky]

Contact customer support for reset his activation: https://helpx.adobe.com/de/contact.html?step=CCSN_adobe-id-signing-in_stillNeedHelp

[Guest]

someone can help?

[Nanaky]

Only Staff can reset the activation. Has you ask for reset over the link: Kontaktaufnahme mit Kundendienst

[Guest]

yes... the initial steps starts at this...

but until now, nothing happens even i am doing a user with a subscription.

can someone help me?

[Nanaky]

o.O Do used the Digital Edition Forum. If you help need with a Subscription contact directly customer support.

[Guest]

the adobe support does not works fines...

its take long.....

[Nanaky]

You are not the unique customer of adobe. You need patience if all customer ask to the same time. Also you can used the mail adress im Impressum on the Homepage of adobe. (found the point at the lower end).

[Guest]

ok. In this case...

let me cancel my subscription of adobe photoshop.

thx.

[Nanaky]

I'm not staff person. You must contact the customer support to canceled it. Can used the chat or call the customer support.

[Guest]

again, the support does not work fine..

its has so many questions and at the final the saying I have to connect to another level of support.

[Nanaky]

If the customer support not solved the issue directly the case get to a other department. In this case you must wait for the answer.

[Guest]

hello,

how can help me to leave my photoshop subscriptions?

[Guest]

nobody on adobe can solve it...

I have 2 week with this open

[Nanaky]

What the problem exactly? The Support not found your ID?

[Guest]

my adobe id: aenb135@outlook.com

[Nanaky]

Then contact the customer support via chat with the UUID (what dispaly in the screenshot).

[Guest]

support said yesterday it is only possible from here...

who is correct?

it looks like a catch 22....

[Nanaky]

Has you exactly for reset of adobe ID?

[Guest]

I dont know exactly how to call what I need to have from adobe forum/ support....

what I know is that I need to authorize my adobe digital editions that runs on my computer and it have to be done using my adobe user id aenb135@outlook.com, only that.

[Nanaky]

Open Link: https://helpx.adobe.com/de/contact.html?step=ADE_licensing-and-activation_stillNeedHelp

Choose Digital Edition, Adobe ID, and used the Blue Button.

Then go to chat.

Ask for reset of his adobe ID. If the customer support not found your adobe ID say the UUID of Digital Edition > Help > authorization information.

Then the adobe id was reset.

[Guest]

assim como vocês não entendem nada em português, eu tbm não entendo nada em Alemão.

[Nanaky]

Try it with Contact Customer Care (english Link).

[caroler71593347]

I have just tried this link and it leads you round in circles. I eventually got onto Chat via a different link and having given them my iiid from the error message, I, like the previous poster, was refered to this Forum. Adobe really do need to sort out their support. Anybody know of some good software to strip pout the DRM - if Adobe are happy to take money for the sale of their products, but refuse to support it properly, that is the way more and more people will go. And don't say thaty ADE is free - they make there money from the people selling and lending books.

[caroler71593347]

Sorry, should have given the link that works - Adobe Support. Let us know how you get on.