Copy link to clipboard
Copied
Hi, I recently purchased an HP E-Book with .acsm extension. Installed Adobe digital edition and read the E-Book. When I first read the book I did it without Adobe ID authorization. Now the issue is, this E-Book was supposed to be for my friend and when he tried to open this in his laptop it shows the error as this is licensed to use in another computer. Later now I authorized this with my ADOBE ID and shared the same ID with my colleague to use in his laptop. But still it fails to open the file. Please advise me on how to get this file opened in my colleague's laptop other than mine.
Copy link to clipboard
Copied
The eBook are linked with the empty authorize. This can change only of the Reseller (you and Adobe has no access to the eBook itself). Contact the Reseller to solved the problem.