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I have purchased books from the Kobo Bookstore and they appear in ADE but I can't transfer them to the device. ADE stops working when I try to transfer. I have checked the activation with the support centre and they say all is in order. I recently installed Windows 10 and have downloaded the most recent version of ADE.
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Regrettably this did not work. I deleted the most recently downloaded books, closed ADE, rebooted by computer and tried to re-download the purchased books. The program just stalled even when downloading the books from the seller. Should I try uninstalling the program and reinstalling? thanks for your help.
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Try if works with a sample file:
http://www.adobe.com/de/products/digital-editions/eBook.html
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Yes, the sample file worked and very quickly. So I tried one of the purchased books again and it said 'Preparing to copy 'Name of the Book' and then it just hung there. Thanks for your help!
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Hi again, Just went back to the Kobo, restarted it after downloading the sample and the books appeared! I'm good now - thank you for your help!!
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Your Welcome.