Hi, trying to fix my EYEDROPPER tool in CS5 AE. When ever i click it crashes. Also when i try and perform updates keep getting a error saying i need to reinstall but i no longer have disk

[christopherb72009041]

Please help!

Mac El Capitan 2.2 i7 16gb 1600mhz Intel HD 3000 512MB

CS 5 Master

After Effects: Eyedropper tool causes program to crash.

All Programs do not Update receive Error message: Adobe After Effects CS5 has been moved or deleted improperly. Please launch or reinstall the application to update the location and try again. To remove the product from the system, please uninstall product using the aliases under "/Applications/Utilities/Adobe Installers"

Please help

[John T Smith · Accepted solution]

using the cleaner after uninstalling and before reinstalling is often needed

-https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

Download & Install instructions https://forums.adobe.com/thread/2003339 may help

-includes a link to go to a page to download Adobe programs if you don't have a disc or drive

-you will need to enter your original serial number during install for non-Cloud programs

-or kglad links in reply #1 here https://forums.adobe.com/thread/2081216 may help

Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

-and also read https://forums.adobe.com/thread/1146459

CS6 and earlier programs have not been tested and will not be updated to run on Mac El Capitan

-which means that you try to use CS6 and earlier at YOUR risk of having problems

This information is a MUST DO to install old programs on Mac El Capitan

-you may not get the same error message, but these are some links that MAY help with old programs

Install CS5 on Mac 10.11 https://forums.adobe.com/thread/2003455 may help (also for other than CS5)

-also a TEMPORARY security change https://forums.adobe.com/thread/2039319

-http://mac-how-to.wonderhowto.com/how-to/open-third-party-apps-from-unidentified-developers-mac-os-x...

-and more on gatekeeper https://support.apple.com/en-au/HT202491