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Digital Editions: I cannot open some of my books

Community Beginner ,
Feb 04, 2016 Feb 04, 2016

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Hi,

I get the following error for 5 books in Digital Editions on my PC:

"Activation Server error

code : E_ACT_NOT_READY"

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correct answers 1 Correct answer

LEGEND , Feb 04, 2016 Feb 04, 2016

Macintosh:

  1. quit Adobe Digital Editions.
  2. Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
    If you are using 10.7, see Access hidden library files | Mac OS 10.7 and later.
  3. Open Adobe Digital Editions and reauthorize.

Windows:

  1. Close all applications.
  2. Choose Start > Run.
  3. In the Open text box, type regedit and then press Enter. The Registry Editor opens.
  4. In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT
...

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Community Expert ,
Feb 04, 2016 Feb 04, 2016

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[moved from Downloading, Installing, Setting Up to Adobe Digital Editions]

(you could google that error for a quick fix.)

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LEGEND ,
Feb 04, 2016 Feb 04, 2016

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Macintosh:

  1. quit Adobe Digital Editions.
  2. Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
    If you are using 10.7, see Access hidden library files | Mac OS 10.7 and later.
  3. Open Adobe Digital Editions and reauthorize.

Windows:

  1. Close all applications.
  2. Choose Start > Run.
  3. In the Open text box, type regedit and then press Enter. The Registry Editor opens.
  4. In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
  5. Select the Adept key.
  6. Choose File > Export.
  7. In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.
  8. Right-click the Adept key and choose Delete.
  9. In the Confirm Key Delete dialog, click OK.
  10. Close the Registry Editor.
  11. Open Adobe Digital Editions and reauthorize.

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Community Beginner ,
Feb 05, 2016 Feb 05, 2016

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Thanks for your assistance.

I followed the instructions faithfully.  However, the problem remains unchanged.

My PC's operating system is Windows 10 Home (I don't know if this make a difference).

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LEGEND ,
Feb 05, 2016 Feb 05, 2016

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Have you remove the Registry key and then authorize again?

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Community Beginner ,
Feb 05, 2016 Feb 05, 2016

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I deleted the registry key.

I did not authorise D.E. because it is already authorised and I cannot de-authorise D.E.

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LEGEND ,
Feb 05, 2016 Feb 05, 2016

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When you remove the key its should deautorize. You make it as admin?

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Community Beginner ,
Feb 05, 2016 Feb 05, 2016

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I have deleted the Key a few times.

Every time I open D.E. the Key returns to the registry.

I don't understand why or what to do about it.

I am the administrator for my PC.

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LEGEND ,
Feb 05, 2016 Feb 05, 2016

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o.O anything are on you system are wrong. When you remove the key its should not appear alone.

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