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Unauthorized Adobe ID

Community Beginner ,
Feb 03, 2016 Feb 03, 2016

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Error message after downloading a library ebook "this document couldn't be opened, is protected... is not for use with your Adobe ID"?

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Feb 04, 2016 Feb 04, 2016

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Moving this thread to Adobe Digital Editions Adobe Digital Editions

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LEGEND ,
Feb 04, 2016 Feb 04, 2016

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Has you Digital Edition and Reader authorize with the same Adobe ID?

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Community Beginner ,
Feb 05, 2016 Feb 05, 2016

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I used the same ID (my email) when I log onto Adobe and when I log onto Kobo.

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LEGEND ,
Feb 05, 2016 Feb 05, 2016

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Has you Digital Edition and your Reader authorize with the Adobe ID?

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New Here ,
May 05, 2016 May 05, 2016

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am having a similar issue with my adobe id. I purchased an ebook from ATPlearning I was able to download it to adobe digital in my lap top but am trying to use it on my mobile device with bluefire reader but this message pop up

"ADD ACCOUNT

this application is authorized with the following account: <myaccount> adobe id

this item was originally downloaded witha different user account or Adobe id. to continue add that account.

I only have one account and its not letting me open on my device. I aleady went on my laptop and copy and paste it like howbit said on bluefirereader.com/ FAQ (transfer from mobile to device) and its there but its lock... is there anything I can do?

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LEGEND ,
May 05, 2016 May 05, 2016

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Has you autorize Digital Edition and you Laptop with the same Adobe iD? If yes can you open the File on the Laptop?

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