• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Hi my name is Linda I was sent here by adobe support. Since I downloaded Windows 10. I have not been able to access Adobe Digital Editions. The following appears in a window. "Digital Editions Unable to down load Error getting Lincense-Lincense Server Com

New Here ,
Feb 06, 2016 Feb 06, 2016

Copy link to clipboard

Copied

Hi my name is Linda

Since I installed Windows10, I can not access my Adobe Digital Editions.

It will not download E Resources to my Kobo

I was able to do this before Windows 10

The following message appears on the screen

Digital Editions

Unable to down load

Error getting Lincense-LincenseServer

Communication Problem

E-ADEPT-DOCUMENT-OPEN-ERROR

My Adobe number is

REMOVED

[NEVER POST A SERIAL NUMBER IN AN OPEN FORUM !!!]

[personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]

[This is an open forum, not Adobe support, please do not post personal information]

I hope you can help me with this

Views

386

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Feb 06, 2016 Feb 06, 2016

>Since I installed Windows10

You have my sympathy

The only thing I can suggest is to DE-activate, UN-install and do a fresh install

And in the future, check the forums before you upgrade your operating system

I have Win8.1 and will NEVER upgrade to Win10 due to "some" compatibility problems

Votes

Translate

Translate
Community Expert ,
Feb 06, 2016 Feb 06, 2016

Copy link to clipboard

Copied

LATEST

>Since I installed Windows10

You have my sympathy

The only thing I can suggest is to DE-activate, UN-install and do a fresh install

And in the future, check the forums before you upgrade your operating system

I have Win8.1 and will NEVER upgrade to Win10 due to "some" compatibility problems

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines