when i try to download a book from public library on my kobo get the following message this document is protected by adobe digital rights managemsnt and is currently not authorized for use with your adobe id. please sign in with the authorized adobe id an

[freds9093582]

when i try to download a book from public library on my kobo get the following message this document is protected by adobe digital rights managemsnt and is currently not authorized for use with your adobe id. please sign in with the authorized adobe id and try again. i have signed in but still not working any help

[Nanaky · Accepted solution]

Have you Digial Edition and your Reader authorize with the same Adobe ID?

[freds9093582]

‌authorized with the same id

[Nanaky]

Has you try to reset the radder and authorize new?

[dooncakes]

I get same message as freds. Computer and e-reader are both authorized to same ID. I did a "factory reset" for my Kobo Touch which changed things considerably, including losing my dictionary for Adobe downloaded books.

[paulk7959109]

You need to delete the "My Digital Editions" folder in Documents

Deauthorize your device

Deauthorize your computer (Ctl-Shift-D)

Uninstall ADE v4.xx

Reboot

Install ADE V2.0

Reauthorize computer and Kobo