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Unable to download Error getting License. License Server Communication Problem E_ACT_NOT_READY

New Here ,
Feb 10, 2016 Feb 10, 2016

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Hello Adobe Users,

I keep getting the following message when I am trying to use Digital Editions.

Any idea of how to trouble shoot?

Thanks in advance...

Unable to download

Error getting License. License Server Communication Problem

E_ACT_NOT_READY

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LEGEND ,
Feb 10, 2016 Feb 10, 2016

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Macintosh:

  1. quit Adobe Digital Editions.
  2. Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
    If you are using 10.7, see Access hidden library files | Mac OS 10.7 and later.
  3. Open Adobe Digital Editions and reauthorize.

Windows:

  1. Close all applications.
  2. Choose Start > Run.
  3. In the Open text box, type regedit and then press Enter. The Registry Editor opens.
  4. In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
  5. Select the Adept key.
  6. Choose File > Export.
  7. In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.
  8. Right-click the Adept key and choose Delete.
  9. In the Confirm Key Delete dialog, click OK.
  10. Close the Registry Editor.
  11. Open Adobe Digital Editions and reauthorize.

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