Black out of the page and can't install the latest version. What can I do?

[safaa_mouaddab]

I have the same problem as many, I guess, and I've tried many ideas of other bloggers. But nothing seems to work on my macbook air OS X10.9.5. When I open the file to download the program, the screen opens to install Flash Player it reads "retrieving 0%" for few a seconds before blacking out and then nothing happens. What can I do? I can't watch anything anymore. The only thing is youtube and it's really slow and jams all the time.

[jeromiec83223024]

If you haven't rebooted yet, that's a great place to start.  At minimum, it will eliminate a bunch of potential roadblocks for other steps.

If rebooting doesn't help, there are links to the alternate installers at the bottom of this page.  They should get you going.

https://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html