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trying to de-authorize ADE receiving "unable to erase authorization. please try after some time"

New Here ,
Feb 16, 2016 Feb 16, 2016

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i went through these steps to erase the authorization & keep receiving an error.

Resetting your Adobe authorization

  1. Open Adobe Digital Editions (ADE) if it's not already open.
  2. Press Ctrl + Shift + D (Command + Shift +D on a Mac) on your keyboard.
  3. Select Erase Authorization, then OK.
  4. Try authorizing your computer again by going to Help > Authorize computer.

PLEASE HELP!

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New Here ,
Feb 16, 2016 Feb 16, 2016

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This is also happening to me currently, the solution did not work

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