HTML publishes from Presenter are unacceptably blurry

[georgina_salls]

I need to be able to publish to HTML 5 rather than SWF, but every time I've tried, the text and corporate logo in the publishes are unreasonably blurry.

I've seen this question/answer in the Captivate forum, but the resolution they've proposed won't work in Presenter as far as I can tell. Is there a fix? 

Details and limitations:

I'm developing in Presenter 10, and displaying publishes in IE 11 and Chrome - neither is better than the other. IE 11 is the preferred browser, if it matters.

I'm using a corporate template, so changing things like the shape of screen real estate, colors, font, font size, line spacing, etc. is not really an option.

[zeeshan_hussain]

Hi,

Sorry to hear about your issue. We would need to analyse the actual project in order to troubleshoot this.

If it is convenient for you, i would suggest you to please package your project and share with me using drop box.(zhussain@adobe.com)

Note: You can package your project using Package option available on Presenter ribbon.

Thanks,

Zeeshan Hussain

Adobe Presenter Engineering Team

[georgina_salls]

Zeeshan,

I tried to package it, but got the "not enough disk space or you don't have rights" message. Will zipping it work?

[zeeshan_hussain]

Hi Georgina,

Share the zip file containing your .pptx file and the assets folder associated with it (if any) using drop box.

We will try checking it.

Thanks,

Zeeshan Hussain

Adobe Presenter Engineering Team

[georgina_salls]

Due to security constraints, I can't use drop box, but I can email. Will send the attachments to email address you provided.

[zeeshan_hussain]

Hi,

Actually there are security constraints for us as well, due to which mails with zipped attachments from unknown sources are generally blocked.

But you can give it a try. I will let you know if it doesn't work out.

Thanks,

Zeeshan Hussain

Adobe Presenter Engineering Team