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AdobeDigitalEditions updating issue

New Here ,
Jan 18, 2016 Jan 18, 2016

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Every time I launch my Adobe Digital Editions, I get a notice telling me that there's an updated version of the program and would I like to update? Of course my answer is yes -- but the pop-up window is faulty and won't let me click anything -- even the closing x. I have to go into task manager to close out the window so I can even use the current ADE I have.

I really, really don't want to uninstall and reinstall the newer version of the program, but if that's the only option I can: my question is, can I update my existing program any other way? I've buzzed around the Adobe site and can't find a simple "download updates" but that may be just because I'm not looking in the right spot.

Any advice is appreciated -- thanks.

~Magpie

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LEGEND ,
Jan 18, 2016 Jan 18, 2016

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Which error message do you used?

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Community Beginner ,
Feb 15, 2016 Feb 15, 2016

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I get a similar problem. Get the message that update 4.5.1.26523 is ready (current version is 4.5.1.133054) but if I click update or remind me later it says that ADE 4.5 has stopped working and it is contacting windows for a solution, then it says that the program will close and I will be contacted if a solution is found. If I close the update window then ADE keeps working. I think it may be an issue with me having an admin account on the computer for installing software, but if I go into that and open ADE then the update available window doesn't pop up at all, so I'm very confused.

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LEGEND ,
Feb 16, 2016 Feb 16, 2016

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Try right Click on Digital Edition and start as Admin.

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Community Beginner ,
Feb 17, 2016 Feb 17, 2016

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Tried that, it didn't show the option to update.

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LEGEND ,
Feb 17, 2016 Feb 17, 2016

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This is strange. Are you try to reinstall?

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Community Beginner ,
Feb 20, 2016 Feb 20, 2016

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I don't think it deletes everything when I uninstall because when I reinstall. It still remembers the activation and the library of books so will have to play around with it a bit. Will let you know how I go.

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LEGEND ,
Feb 21, 2016 Feb 21, 2016

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Activation and eBooks was not remove by reinstall.

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