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Getting pop up to go away when I do not need to install?

New Here ,
Feb 07, 2016 Feb 07, 2016

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I have Windows 10 but when I am working my PCH emails I keep getting a pop up to install Flash Player which is already integrated into the Windows 10.  I am unable to get past this pop-up.  How do I continue when I receive one of these?

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Adobe Employee ,
Feb 09, 2016 Feb 09, 2016

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Hi,

Can you please post a screenshot of the pop-up dialog (see How to post a screenshot in the forum)?

Are you using IE/Edge browser or a different browser?  If different, which one?

Thank you.

--

Maria

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New Here ,
Feb 17, 2016 Feb 17, 2016

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I have windows 10 which was not listed on the how to post a screenshot.  I am using internet explorer for my browser.

Dale

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Adobe Employee ,
Feb 18, 2016 Feb 18, 2016

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Hi,


The instructions for Windows 10 is the same as Vista, 7, and 8 - use the Snipping Tool to take the screenshot.  You can use Windows 10 Search field to search for Snipping Tool.

I've updated OS versions in the FAQ

--

Maria

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