Can't play back any recordings

[lg998]

Hi,

I've just downloaded Captivate 9 for mac and installed the skins for iOS devices as a hotfix.

However, now whatever I record I am unable to play back in preview mode, there are no playback buttons available to me.

I have been using Captivate 8 for a couple of years but on PC. I've looked in all of the preference menus etc but can't find the fix.

Can someone please advise?

[RodWard]

Did you set the playbar option to ON in the Skin Editor?  Show a screenshot of the Skin Editor dialog.

[lg998]

Thank you for your reply.

The playback issues for device demo. Before I applied the hotfix - it played automatically when I had finished recording.

Since applying the skins hotfix, I now have no playback controls for recording device demos which means I cannot preview my work.

As requested the Skin Editor is shown below.

[RodWard]

Hang on...an iOS device would not be using an SWF skin.  Are you publishing to HTML5?  If so, then have you tried publishing your content and then uploading it to a web server to test?