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I download book from my library - it shows as acsm - when I try to open it - it either disappears or wants me to choose where to open it and then won't open at all. I do not have this problem in my kobo tablet but nothing works for my kobo glo e reader.
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I assume you have ADE installed on your computer. You need to "associate" acsm files with ADE.
In Windows 7 : Click Start, then Default Programs, then associate a file type or program, then set acsm to ADE. For other Operating systems google associate and the OS.