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Error code 49 when trying to update Photoshop CC2015

New Here ,
Feb 22, 2016 Feb 22, 2016

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I try clicking on the "retry" and nothing happens.  All I get is ERROR code 49.

HELP!

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Creative Cloud

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correct answers 1 Correct answer

Community Expert , Feb 22, 2016 Feb 22, 2016

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Community Expert ,
Feb 22, 2016 Feb 22, 2016

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New Here ,
Mar 17, 2016 Mar 17, 2016

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I have renamed Folder 1.0 to 1.0x but still cannot download.

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Adobe Employee ,
Mar 30, 2016 Mar 30, 2016

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Hi HalBNorris,

Please let me know in case you are still getting error code 49.

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New Here ,
Mar 30, 2016 Mar 30, 2016

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No. Deleting temp files & restart seems to have worked.

Hal

Sent from Note 4. Please excuse or enjoy my brevity and/or auto-correct mistakes.

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Adobe Employee ,
Mar 30, 2016 Mar 30, 2016

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Thanks HalBNorris for confirmation. Please let me know in case you experience this issue again.

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