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Cannot read ANY book -- even purchased. code E_ADEPT_INTERNAL. Can't deauthorize/reauthorize computer: "Unable to Erase Authorization. Please try after some time." Have been trying for two weeks....

New Here ,
Feb 26, 2016 Feb 26, 2016

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Cannot read ANY book -- even purchased. code E_ADEPT_INTERNAL. Can't deauthorize/reauthorize computer: "Unable to Erase Authorization. Please try after some time." Have been trying for two weeks....

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correct answers 1 Correct answer

LEGEND , Feb 29, 2016 Feb 29, 2016

Windows:

  1. Close all applications.
  2. Choose Start > Run.
  3. In the Open text box, type regedit and then press Enter. The Registry Editor opens.
  4. In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
  5. Select the Adept key.
  6. Choose File > Export.
  7. In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.
  8. Right-click the Adept key and choose Delete.
  9. In the Co
...

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LEGEND ,
Feb 29, 2016 Feb 29, 2016

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Windows:

  1. Close all applications.
  2. Choose Start > Run.
  3. In the Open text box, type regedit and then press Enter. The Registry Editor opens.
  4. In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
  5. Select the Adept key.
  6. Choose File > Export.
  7. In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.
  8. Right-click the Adept key and choose Delete.
  9. In the Confirm Key Delete dialog, click OK.
  10. Close the Registry Editor.
  11. Open Adobe Digital Editions and reauthorize.

Macintosh:

  1. quit Adobe Digital Editions.
  2. Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
    If you are using 10.7, see Access hidden library files | Mac OS 10.7 and later.
  3. Open Adobe Digital Editions and reauthorize.

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New Here ,
Feb 29, 2016 Feb 29, 2016

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THANKS!!!!!

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LEGEND ,
Mar 05, 2016 Mar 05, 2016

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You are welcome.

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Guest
Aug 10, 2016 Aug 10, 2016

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Thanks! it works again.

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LEGEND ,
Aug 10, 2016 Aug 10, 2016

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Fine^^

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