Trying to register - says my account key is invalid.

[johnl49320404]

I bought an edition of Adobe Acrobat last year and never downloaded it. I'm trying to now and it says that my account key is invalid.

[adobe_britt · Accepted solution]

Hi John, which version of Acrobat did you purchase, and from where did you purchase it? Here are some links that may help:

Invalid serial number error

Error: "The serial number is not valid for this product" | Adobe Creative Suite

Error "Invalid serial number" | Adobe Acrobat 9 | Adobe Creative Suite 4

[John T Smith]

Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

-http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html

-and http://forums.adobe.com/thread/1038761