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FAQ: How do I troubleshoot issues with Stock images?
Please refer the documents below:
Supported Creative Cloud Applications & File Formats
Unable to download Adobe Stock Images
Very common issue: When you license an asset, the watermark is removed, and you receive the asset in its highest resolution. But what if the watermark is still there?
Please refer I've downloaded my 10 free images and they all have the Adobe watermark on them, so I can't use them...
For answers to other common Adobe Stock related questions please visit: Common Questions, Adobe Stock
For any other issue please Contact Customer Care
User Forum
You can see answers to other frequently asked Creative Cloud questions here: