I authorized my account twice by mistake. Now when I try to download the Kaplan SAT book for my son, I get an error saying the license is already fulfilled by another user

[brendag34135153]

I authorized my account twice by mistake. Now when I try to download the Kaplan SAT book for my son, I get an error saying the license is already fulfilled by another user

[Nanaky]

The eBook linked with the Adobe ID which has used the first. You need a new download of the Reseller that right linked with the right Adobe ID.