I am getting the error code " E LIC ALREADY FULFILLED BY ANOTHER USER" i have deauthorized my ID and reauthorized it but continue to get the same error code

[sheilah45150302]

I am getting the error code " E LIC ALREADY FULFILLED BY ANOTHER USER" i have deauthorized my ID and reauthorized it but continue to get the same error code

[Nanaky]

Have you open/download the eBook for the authoirze of Digital Edition?

[sheilah45150302]

I am not sure what you mean by this - I have downloaded the book onto my computer into an acsm file and when I try to open that file in ADE I get the error code I mentioned.

[Nanaky]

You get the error since the first download?

[sheilah45150302]

Yes

Sent from my iPhone

[Nanaky]

Then its a error with the file itself. Contact the Reseller for a new Download without a authoirze.