Download links on distribution page not working

[robertm24524526]

Download links at <deleted per user link> are not working.

[Guest]

I'm also having a problem with these links

[kevinr34721163]

Me to

[Guest]

Same here, for multiple users at my location. 

[_maria_]

Hi,

We are looking into this.  Will have an update soon.

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Maria

[_maria_ · Accepted solution]

Hi,

The content, and links, on the distribution page was erroneously updated too soon for our upcoming release.  The content, and links, have been rolled back to the current version, 20.0.0.306.  We apologize for the confusion.

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Maria

[robertm24524526]

What about 64bit versions?

[_maria_]

Hi,

what do you mean "what about 64bit versions?"

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Maria

[Guest]

I believe all versions are now rolled into one installer. There is no separate 32bit and 64bit installer. I think this has been the case for a couple of years now???

[_maria_]

Yes, Mac and Windows each have one installer for 32- and 64-bit operating systems.  Linux still has separate 32- and 64-bit installers.

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Maria

[robertm24524526]

Thank you very much. So i installed the install_flash_player_20_active_x.msi on a 64bit Windows 7 OS and it only installed the 32bit version.

Is there something else I need to do to have it install both architectures?

Rober

[_maria_]

Hi,

The Flash Player entries in Control Panel\All Control Panel Items\Programs and Features do not distinguish between 32- or 64-bit version.

I suspect you're referring to the Flash Player Settings Manager item in Control Panel\All Control Panel Items, if so, this is indeed a 32-bit application, but it's not Flash Player itself, only the Settings Manager.

You can verify if both 32- and 64-bit versions were installed by going to the following locations:

• 32-bit version: C:\Windows\SysWOW64\Macromed\Flash
• 64-bit version: C:\WIndows\System32\Macromed\Flash

Both directories should contain the Flash Player files you installed this morning, the only difference between the files being the '32' or '64' bit distinction for 32- and 64-bit.  If not, please upload both of the FlashInstall.log files, located in the same directories to cloud.acrobat.com using the instructions at How to share a document and post the link to the uploaded files in your reply.

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Maria