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Password rejections on screen

New Here ,
Mar 03, 2016 Mar 03, 2016

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Trying to update Flash Player.  Reach install screen and Adobe asks (again) for username and password, then rejects each attempt.  Have tried numerous times over 6 week period even after changing password (5 times) to assure I had the right one.  Why?

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Adobe Employee ,
Mar 03, 2016 Mar 03, 2016

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Hi,

What is the OS and browser you are using?

Thanks

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New Here ,
Mar 04, 2016 Mar 04, 2016

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OS X 10.10.5, and Safari

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Adobe Employee ,
Mar 08, 2016 Mar 08, 2016

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Hi,


This is the OS, not Flash Player, prompting for the password.  Please see What userid & password do I need to install Flash Player? for more information.

--

Maria

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