How to deal with "error: check activation"

[elncyr]

I have the Digital Editions 4.5 on my Windows 7. Downloading books on my Kobo reader has been a battle from day 1. I now am getting "error: check activation" . As suggested I am trying to de-authorize my reader in order to re-authorize it but ADE refuses my password. Any help would be appreciated.

[Nanaky · Accepted solution]

Windows:

    Close all applications.

    Choose Start > Run.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

    Select the Adept key.

    Choose File > Export.

    In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

    Right-click the Adept key and choose Delete.

    In the Confirm Key Delete dialog, click OK.

    Close the Registry Editor.

    Open Adobe Digital Editions and reauthorize.

Macintosh:

    quit Adobe Digital Editions.

    Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

    If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

    Open Adobe Digital Editions and reauthorize.

[eagle34]

Deep thanks Nanaky !!! I have been looking to solve that tiny message for almost two months (once from time to time of course) ; now with your help it has been done in a glance !

[Nanaky]

That is fine.

[julianaw16149168]

Can you please tell me how to do this with windows 10?

[Nanaky]

Close all applications.

    Choose Start > Run.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

    Select the Adept key.

    Choose File > Export.

    In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

    Right-click the Adept key and choose Delete.

    In the Confirm Key Delete dialog, click OK.

    Close the Registry Editor.

    Open Adobe Digital Editions and reauthorize.

[elncyr]

Thank you so much, Nanaky. I will copy your instructions in case this happens again. In desperation, I uninstalled ADE 4.5 and installed the 3.0 version instead. So far, so good: looks like this solved my issues. Thanks again for taking the time to post your precise instructions.

[Nanaky]

You are welcome.

[pamelam22354662]

I get stuck at at seclect adept key step, i can find adept but there is no export file, can you please help?  This is so frustrating

[trendychiccanada]

I am having the same problem with 2.0 I don't know if I should just uninstall it or what? it worked 2 weeks ago and now I cant get books. what happened?

[Nanaky]

trendychiccanada schrieb:

I am having the same problem with 2.0 I don't know if I should just uninstall it or what? it worked 2 weeks ago and now I cant get books. what happened?

Start Digital Edition.
Press STRG + SHIFT + D(WIN) or CMD + SHIFT + D (Mac).

Then accept that you remove the authoirze.

[ts53096439]

Hey Nanaky! I had "error! check activation". I tried right click on Adept key - delete, but it didn't let me. So i pressed ctr+shift+d and authorized again. When i tried drag and drop a book to adobe digital, i've got "unable to download. Error getting license..." Whatta heck! what do i do now?

[Nanaky]

Get you error check activation again?

[leng2170]

I have this issue also. Any solution at the end?

[Nanaky]

leng2170 schrieb:

I have this issue also. Any solution at the end?

Most the solution are work which mark as right solution has you try this?

[leng2170]

I saw another solution which was to download 4.0 version. However, I couldn't find the 4.0 version. I am stuck now

[Nanaky]

pamelam22354662 schrieb:

I get stuck at at seclect adept key step, i can find adept but there is no export file, can you please help? This is so frustrating

If not export you can also remove it without export.