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new computer, windows 10, nook's error message "user not activated"

New Here ,
Mar 10, 2016 Mar 10, 2016

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Our computer is authorized. we have download books from the library and moved them to our nooks -- on tablet and one color. When we try to open them to read thee get this error message--"user not activated.' This is a new computer. we had no trouble reading books in our nooks with the old computer.

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LEGEND ,
Mar 11, 2016 Mar 11, 2016

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Windows:

    Close all applications.

    Choose Start > Run.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

    Select the Adept key.

    Choose File > Export.

    In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

    Right-click the Adept key and choose Delete.

    In the Confirm Key Delete dialog, click OK.

    Close the Registry Editor.

    Open Adobe Digital Editions and reauthorize.

Macintosh:

    quit Adobe Digital Editions.

    Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

    If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

    Open Adobe Digital Editions and reauthorize.

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