Hello all, I am trying to upgrade flash player using the MSI but am getting error 2727. The directory entry Flash does not exist in the directory table. The applications previous install was done using SCCM with and MSI and MST. Now even a manual install

Report · Mar 14, 2016

Hello all, I am trying to upgrade flash player using the MSI but am getting error 2727. The directory entry Flash does not exist in the directory table. The applications previous install was done using SCCM with and MSI and MST. Now even a manual install gives off the same error. The exe works though

Report · Mar 14, 2016

Hi,

Please upload a verbose MSI install log file from an impacted system to cloud.acrobat.com using the instructions at How to share a document or some other file sharing service of your choice that doesn't require log-in access. Post the link to the uploaded files in your reply.

Is this an upgrade from a previous version to 21.0.0.182, or did you uninstall first and then attempt to install 21.0.0.182?

Thank you.

--

Maria

Report · Mar 15, 2016

unfortunately the cloud.acrobat.com site is down. But I do have a log file below.

=== Verbose logging started: 3/15/2016 7:37:33 Build type: SHIP UNICODE 5.00.7601.00 Calling process: C:\WINDOWS\system32\msiexec.exe ===

MSI (c) (34:90) [07:37:33:942]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

MSI (c) (34:CC) [07:37:33:951]: Resetting cached policy values

MSI (c) (34:CC) [07:37:33:951]: Machine policy value 'Debug' is 0

MSI (c) (34:CC) [07:37:33:951]: ******* RunEngine:

******* Product: C:\Users\jryan\Desktop\Flash 21\activex\install_flash_player_21_active_x.msi

******* Action:

******* CommandLine: **********

MSI (c) (34:CC) [07:37:33:955]: Machine policy value 'DisableUserInstalls' is 0

MSI (c) (34:CC) [07:37:33:959]: User policy value 'SearchOrder' is 'nmu'

MSI (c) (34:CC) [07:37:33:959]: User policy value 'DisableMedia' is 0

MSI (c) (34:CC) [07:37:33:959]: Machine policy value 'AllowLockdownMedia' is 0

MSI (c) (34:CC) [07:37:33:959]: SOURCEMGMT: Media enabled only if package is safe.

MSI (c) (34:CC) [07:37:33:959]: SOURCEMGMT: Looking for sourcelist for product {92C34178-B679-4C83-AC33-7EFCE6D36E01}

MSI (c) (34:CC) [07:37:33:959]: SOURCEMGMT: Adding {92C34178-B679-4C83-AC33-7EFCE6D36E01}; to potential sourcelist list (pcode;disk;relpath).

MSI (c) (34:CC) [07:37:33:959]: SOURCEMGMT: Now checking product {92C34178-B679-4C83-AC33-7EFCE6D36E01}

MSI (c) (34:CC) [07:37:33:959]: SOURCEMGMT: Media is enabled for product.

MSI (c) (34:CC) [07:37:33:959]: SOURCEMGMT: Attempting to use LastUsedSource from source list.

MSI (c) (34:CC) [07:37:33:959]: SOURCEMGMT: Trying source C:\WINDOWS\ccmcache\5b\.

MSI (c) (34:CC) [07:37:34:036]: Cloaking enabled.

MSI (c) (34:CC) [07:37:34:036]: Attempting to enable all disabled privileges before calling Install on Server

MSI (c) (34:CC) [07:37:34:037]: Connected to service.

MSI (c) (34:CC) [07:37:34:038]: SOURCEMGMT: Resolved source to: 'C:\WINDOWS\ccmcache\5b\'

MSI (c) (34:CC) [07:37:34:039]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\Users\jryan\Desktop\Flash 21\activex\install_flash_player_21_active_x.msi' against software restriction policy

MSI (c) (34:CC) [07:37:34:039]: SOFTWARE RESTRICTION POLICY: C:\Users\jryan\Desktop\Flash 21\activex\install_flash_player_21_active_x.msi has a digital signature

MSI (c) (34:CC) [07:37:34:149]: SOFTWARE RESTRICTION POLICY: C:\Users\jryan\Desktop\Flash 21\activex\install_flash_player_21_active_x.msi is permitted to run at the 'unrestricted' authorization level.

MSI (c) (34:CC) [07:37:34:149]: Cloaking enabled.

MSI (c) (34:CC) [07:37:34:149]: Attempting to enable all disabled privileges before calling Install on Server

MSI (c) (34:CC) [07:37:34:149]: End dialog not enabled

MSI (c) (34:CC) [07:37:34:149]: Original package ==> C:\WINDOWS\ccmcache\5b\install_flash_player_21_active_x.msi

MSI (c) (34:CC) [07:37:34:149]: Package we're running from ==> C:\WINDOWS\ccmcache\5b\install_flash_player_21_active_x.msi

MSI (c) (34:CC) [07:37:34:150]: APPCOMPAT: looking for appcompat database entry with ProductCode '{92C34178-B679-4C83-AC33-7EFCE6D36E01}'.

MSI (c) (34:CC) [07:37:34:151]: APPCOMPAT: no matching ProductCode found in database.

MSI (c) (34:CC) [07:37:34:158]: MSCOREE not loaded loading copy from system32

MSI (c) (34:CC) [07:37:34:160]: Note: 1: 2205 2: 3: MsiFileHash

MSI (c) (34:CC) [07:37:34:160]: Machine policy value 'DisablePatch' is 0

MSI (c) (34:CC) [07:37:34:160]: Machine policy value 'AllowLockdownPatch' is 0

MSI (c) (34:CC) [07:37:34:160]: Machine policy value 'DisableLUAPatching' is 0

MSI (c) (34:CC) [07:37:34:160]: Machine policy value 'DisableFlyWeightPatching' is 0

MSI (c) (34:CC) [07:37:34:160]: Looking for file transform: C:\WINDOWS\Installer\{92C34178-B679-4C83-AC33-7EFCE6D36E01}\active.mst

MSI (c) (34:CC) [07:37:34:160]: Original transform ==> C:\WINDOWS\Installer\{92C34178-B679-4C83-AC33-7EFCE6D36E01}\active.mst

MSI (c) (34:CC) [07:37:34:160]: Transform we're running from ==> C:\WINDOWS\Installer\{92C34178-B679-4C83-AC33-7EFCE6D36E01}\active.mst

MSI (c) (34:CC) [07:37:34:161]: SOFTWARE RESTRICTION POLICY: Verifying transform --> 'C:\WINDOWS\Installer\{92C34178-B679-4C83-AC33-7EFCE6D36E01}\active.mst' against software restriction policy

MSI (c) (34:CC) [07:37:34:161]: Note: 1: 2262 2: DigitalSignature 3: -2147287038

MSI (c) (34:CC) [07:37:34:161]: SOFTWARE RESTRICTION POLICY: C:\WINDOWS\Installer\{92C34178-B679-4C83-AC33-7EFCE6D36E01}\active.mst is not digitally signed

MSI (c) (34:CC) [07:37:34:162]: SOFTWARE RESTRICTION POLICY: C:\WINDOWS\Installer\{92C34178-B679-4C83-AC33-7EFCE6D36E01}\active.mst is permitted to run at the 'unrestricted' authorization level.

MSI (c) (34:CC) [07:37:34:162]: Note: 1: 2262 2: Patch 3: -2147287038

MSI (c) (34:CC) [07:37:34:162]: Note: 1: 2205 2: 3: PatchPackage

MSI (c) (34:CC) [07:37:34:162]: Note: 1: 2262 2: _Tables 3: -2147287038

MSI (c) (34:CC) [07:37:34:162]: Note: 1: 2262 2: _Columns 3: -2147287038

MSI (c) (34:CC) [07:37:34:162]: TRANSFORM: 'PatchPackage' table is missing or empty. No pre-transform fixup necessary.

MSI (c) (34:CC) [07:37:34:162]: TRANSFORM: Applying regular transform to database.

MSI (c) (34:CC) [07:37:34:162]: Note: 1: 2262 2: _Tables 3: -2147287038

MSI (c) (34:CC) [07:37:34:162]: Note: 1: 2262 2: _Columns 3: -2147287038

MSI (c) (34:CC) [07:37:34:162]: Note: 1: 2262 2: ActionText 3: -2147287038

MSI (c) (34:CC) [07:37:34:162]: Note: 1: 2262 2: AdminExecuteSequence 3: -2147287038

MSI (c) (34:CC) [07:37:34:162]: Note: 1: 2262 2: AdminUISequence 3: -2147287038

MSI (c) (34:CC) [07:37:34:162]: Note: 1: 2262 2: AdvtExecuteSequence 3: -2147287038

MSI (c) (34:CC) [07:37:34:162]: Note: 1: 2262 2: AdvtUISequence 3: -2147287038

MSI (c) (34:CC) [07:37:34:162]: Note: 1: 2262 2: AppSearch 3: -2147287038

MSI (c) (34:CC) [07:37:34:162]: Note: 1: 2262 2: Feature 3: -2147287038

MSI (c) (34:CC) [07:37:34:162]: Note: 1: 2262 2: Binary 3: -2147287038

MSI (c) (34:CC) [07:37:34:162]: Note: 1: 2262 2: CheckBox 3: -2147287038

MSI (c) (34:CC) [07:37:34:162]: Note: 1: 2262 2: Icon 3: -2147287038

MSI (c) (34:CC) [07:37:34:162]: Note: 1: 2262 2: ComboBox 3: -2147287038

MSI (c) (34:CC) [07:37:34:162]: Note: 1: 2262 2: Directory 3: -2147287038

MSI (c) (34:CC) [07:37:34:162]: Note: 1: 2262 2: Control 3: -2147287038

MSI (c) (34:CC) [07:37:34:162]: Note: 1: 2262 2: Dialog 3: -2147287038

MSI (c) (34:CC) [07:37:34:162]: Note: 1: 2262 2: ControlCondition 3: -2147287038

MSI (c) (34:CC) [07:37:34:162]: Note: 1: 2262 2: ControlEvent 3: -2147287038

MSI (c) (34:CC) [07:37:34:162]: Note: 1: 2262 2: CreateFolder 3: -2147287038

MSI (c) (34:CC) [07:37:34:162]: Note: 1: 2262 2: Error 3: -2147287038

MSI (c) (34:CC) [07:37:34:162]: Note: 1: 2262 2: EventMapping 3: -2147287038

MSI (c) (34:CC) [07:37:34:162]: Note: 1: 2262 2: InstallExecuteSequence 3: -2147287038

MSI (c) (34:CC) [07:37:34:162]: Note: 1: 2262 2: InstallUISequence 3: -2147287038

MSI (c) (34:CC) [07:37:34:162]: Note: 1: 2262 2: LaunchCondition 3: -2147287038

MSI (c) (34:CC) [07:37:34:162]: Note: 1: 2262 2: ListBox 3: -2147287038

MSI (c) (34:CC) [07:37:34:162]: Note: 1: 2262 2: ListView 3: -2147287038

MSI (c) (34:CC) [07:37:34:162]: Note: 1: 2262 2: Patch 3: -2147287038

MSI (c) (34:CC) [07:37:34:162]: Note: 1: 2262 2: RadioButton 3: -2147287038

MSI (c) (34:CC) [07:37:34:162]: Note: 1: 2262 2: RegLocator 3: -2147287038

MSI (c) (34:CC) [07:37:34:162]: Note: 1: 2262 2: Signature 3: -2147287038

MSI (c) (34:CC) [07:37:34:162]: Note: 1: 2262 2: TextStyle 3: -2147287038

MSI (c) (34:CC) [07:37:34:162]: Note: 1: 2262 2: UIText 3: -2147287038

MSI (c) (34:CC) [07:37:34:162]: Note: 1: 2262 2: Upgrade 3: -2147287038

MSI (c) (34:CC) [07:37:34:162]: Note: 1: 2262 2: _Validation 3: -2147287038

MSI (c) (34:CC) [07:37:34:162]: Note: 1: 2262 2: ISComponentExtended 3: -2147287038

MSI (c) (34:CC) [07:37:34:162]: Note: 1: 2262 2: ISCustomActionReference 3: -2147287038

MSI (c) (34:CC) [07:37:34:162]: Note: 1: 2262 2: ISSetupFile 3: -2147287038

MSI (c) (34:CC) [07:37:34:162]: Note: 1: 2262 2: _MsiPatchTransformView 3: -2147287038

MSI (c) (34:CC) [07:37:34:162]: Note: 1: 2262 2: #_BaselineCost 3: -2147287038

MSI (c) (34:CC) [07:37:34:162]: Note: 1: 2262 2: #_BaselineFile 3: -2147287038

MSI (c) (34:CC) [07:37:34:162]: Note: 1: 2262 2: #_BaselineData 3: -2147287038

MSI (c) (34:CC) [07:37:34:162]: Note: 1: 2262 2: #_PatchCache 3: -2147287038

MSI (c) (34:CC) [07:37:34:162]: APPCOMPAT: looking for appcompat database entry with ProductCode '{92C34178-B679-4C83-AC33-7EFCE6D36E01}'.

MSI (c) (34:CC) [07:37:34:162]: APPCOMPAT: no matching ProductCode found in database.

MSI (c) (34:CC) [07:37:34:162]: Transforms are not secure.

MSI (c) (34:CC) [07:37:34:163]: Transforming table Property.

MSI (c) (34:CC) [07:37:34:163]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'C:\Users\jryan\Desktop\Flash 21\activex\msi.txt'.

MSI (c) (34:CC) [07:37:34:163]: Command Line: CURRENTDIRECTORY=C:\WINDOWS\system32 CLIENTUILEVEL=0 CLIENTPROCESSID=31796

MSI (c) (34:CC) [07:37:34:163]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{68B30DE0-0B6D-4EB9-BFC0-D3DC88FF7A37}'.

MSI (c) (34:CC) [07:37:34:163]: PROPERTY CHANGE: Adding TRANSFORMS property. Its value is 'C:\WINDOWS\Installer\{92C34178-B679-4C83-AC33-7EFCE6D36E01}\active.mst'.

MSI (c) (34:CC) [07:37:34:163]: Product Code passed to Engine.Initialize: '{92C34178-B679-4C83-AC33-7EFCE6D36E01}'

MSI (c) (34:CC) [07:37:34:163]: Product Code from property table before transforms: '{92C34178-B679-4C83-AC33-7EFCE6D36E01}'

MSI (c) (34:CC) [07:37:34:163]: Product Code from property table after transforms: '{92C34178-B679-4C83-AC33-7EFCE6D36E01}'

MSI (c) (34:CC) [07:37:34:163]: Product not registered: beginning first-time install

MSI (c) (34:CC) [07:37:34:163]: Determined that existing product (either this product or the product being upgraded with a patch) is installed per-machine.

MSI (c) (34:CC) [07:37:34:163]: PROPERTY CHANGE: Adding ProductState property. Its value is '1'.

MSI (c) (34:CC) [07:37:34:163]: Entering CMsiConfigurationManager::SetLastUsedSource.

MSI (c) (34:CC) [07:37:34:163]: Specifed source is already in a list.

MSI (c) (34:CC) [07:37:34:163]: User policy value 'SearchOrder' is 'nmu'

MSI (c) (34:CC) [07:37:34:163]: Machine policy value 'DisableBrowse' is 0

MSI (c) (34:CC) [07:37:34:163]: Machine policy value 'AllowLockdownBrowse' is 0

MSI (c) (34:CC) [07:37:34:163]: Adding new sources is allowed.

MSI (c) (34:CC) [07:37:34:163]: Package name retrieved from configuration data: 'install_flash_player_21_active_x.msi'

MSI (c) (34:CC) [07:37:34:164]: Note: 1: 2262 2: AdminProperties 3: -2147287038

MSI (c) (34:CC) [07:37:34:164]: Machine policy value 'DisableMsi' is 0

MSI (c) (34:CC) [07:37:34:164]: Machine policy value 'AlwaysInstallElevated' is 0

MSI (c) (34:CC) [07:37:34:164]: User policy value 'AlwaysInstallElevated' is 0

MSI (c) (34:CC) [07:37:34:164]: Product {92C34178-B679-4C83-AC33-7EFCE6D36E01} is admin assigned: LocalSystem owns the publish key.

MSI (c) (34:CC) [07:37:34:164]: Product {92C34178-B679-4C83-AC33-7EFCE6D36E01} is managed.

MSI (c) (34:CC) [07:37:34:164]: Running product '{92C34178-B679-4C83-AC33-7EFCE6D36E01}' with elevated privileges: Product is assigned.

MSI (c) (34:CC) [07:37:34:164]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\WINDOWS\system32'.

MSI (c) (34:CC) [07:37:34:164]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '0'.

MSI (c) (34:CC) [07:37:34:164]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '31796'.

MSI (c) (34:CC) [07:37:34:164]: PROPERTY CHANGE: Adding MsiSystemRebootPending property. Its value is '1'.

MSI (c) (34:CC) [07:37:34:164]: TRANSFORMS property is now: C:\WINDOWS\Installer\{92C34178-B679-4C83-AC33-7EFCE6D36E01}\active.mst

MSI (c) (34:CC) [07:37:34:164]: PROPERTY CHANGE: Adding PRODUCTLANGUAGE property. Its value is '1033'.

MSI (c) (34:CC) [07:37:34:164]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '110'.

MSI (c) (34:CC) [07:37:34:164]: SHELL32::SHGetFolderPath returned: C:\Users\jryan-admin\AppData\Roaming

MSI (c) (34:CC) [07:37:34:164]: SHELL32::SHGetFolderPath returned: C:\Users\jryan-admin\Favorites

MSI (c) (34:CC) [07:37:34:165]: SHELL32::SHGetFolderPath returned: C:\Users\jryan-admin\AppData\Roaming\Microsoft\Windows\Network Shortcuts

MSI (c) (34:CC) [07:37:34:165]: SHELL32::SHGetFolderPath returned: C:\Users\jryan-admin\Documents

MSI (c) (34:CC) [07:37:34:165]: SHELL32::SHGetFolderPath returned: C:\Users\jryan-admin\AppData\Roaming\Microsoft\Windows\Printer Shortcuts

MSI (c) (34:CC) [07:37:34:165]: SHELL32::SHGetFolderPath returned: C:\Users\jryan-admin\AppData\Roaming\Microsoft\Windows\Recent

MSI (c) (34:CC) [07:37:34:165]: SHELL32::SHGetFolderPath returned: C:\Users\jryan-admin\AppData\Roaming\Microsoft\Windows\SendTo

MSI (c) (34:CC) [07:37:34:165]: SHELL32::SHGetFolderPath returned: C:\Users\jryan-admin\AppData\Roaming\Microsoft\Windows\Templates

MSI (c) (34:CC) [07:37:34:165]: SHELL32::SHGetFolderPath returned: C:\ProgramData

MSI (c) (34:CC) [07:37:34:166]: SHELL32::SHGetFolderPath returned: C:\Users\jryan-admin\AppData\Local

MSI (c) (34:CC) [07:37:34:166]: SHELL32::SHGetFolderPath returned: C:\Users\jryan-admin\Pictures

MSI (c) (34:CC) [07:37:34:166]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools

MSI (c) (34:CC) [07:37:34:166]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup

MSI (c) (34:CC) [07:37:34:166]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs

MSI (c) (34:CC) [07:37:34:166]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu

MSI (c) (34:CC) [07:37:34:166]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop

MSI (c) (34:CC) [07:37:34:167]: SHELL32::SHGetFolderPath returned: C:\Users\jryan-admin\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools

MSI (c) (34:CC) [07:37:34:167]: SHELL32::SHGetFolderPath returned: C:\Users\jryan-admin\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup

MSI (c) (34:CC) [07:37:34:167]: SHELL32::SHGetFolderPath returned: C:\Users\jryan-admin\AppData\Roaming\Microsoft\Windows\Start Menu\Programs

MSI (c) (34:CC) [07:37:34:167]: SHELL32::SHGetFolderPath returned: C:\Users\jryan-admin\AppData\Roaming\Microsoft\Windows\Start Menu

MSI (c) (34:CC) [07:37:34:167]: SHELL32::SHGetFolderPath returned: C:\Users\jryan-admin\Desktop

MSI (c) (34:CC) [07:37:34:168]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates

MSI (c) (34:CC) [07:37:34:168]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\Fonts

MSI (c) (34:CC) [07:37:34:168]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16

MSI (c) (34:CC) [07:37:34:172]: MSI_LUA: Setting AdminUser property to 1 because this is the client or the user has already permitted elevation

MSI (c) (34:CC) [07:37:34:172]: MSI_LUA: Setting MsiRunningElevated property to 1 because the install is already running elevated.

MSI (c) (34:CC) [07:37:34:172]: PROPERTY CHANGE: Adding MsiRunningElevated property. Its value is '1'.

MSI (c) (34:CC) [07:37:34:172]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.

MSI (c) (34:CC) [07:37:34:172]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2

MSI (c) (34:CC) [07:37:34:172]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'Fortress Investment Group'.

MSI (c) (34:CC) [07:37:34:172]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2

MSI (c) (34:CC) [07:37:34:172]: PROPERTY CHANGE: Adding COMPANYNAME property. Its value is 'Fortress Investment Group'.

MSI (c) (34:CC) [07:37:34:172]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\WINDOWS\ccmcache\5b\install_flash_player_21_active_x.msi'.

MSI (c) (34:CC) [07:37:34:172]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\WINDOWS\ccmcache\5b\install_flash_player_21_active_x.msi'.

MSI (c) (34:CC) [07:37:34:172]: Machine policy value 'MsiDisableEmbeddedUI' is 0

MSI (c) (34:CC) [07:37:34:172]: PROPERTY CHANGE: Adding SourceDir property. Its value is 'C:\WINDOWS\ccmcache\5b\'.

MSI (c) (34:CC) [07:37:34:172]: PROPERTY CHANGE: Adding SOURCEDIR property. Its value is 'C:\WINDOWS\ccmcache\5b\'.

MSI (c) (34:90) [07:37:34:172]: PROPERTY CHANGE: Adding VersionHandler property. Its value is '5.00'.

=== Logging started: 3/15/2016 7:37:34 ===

MSI (c) (34:CC) [07:37:34:176]: Note: 1: 2205 2: 3: PatchPackage

MSI (c) (34:CC) [07:37:34:176]: Machine policy value 'DisableRollback' is 0

MSI (c) (34:CC) [07:37:34:176]: User policy value 'DisableRollback' is 0

MSI (c) (34:CC) [07:37:34:176]: PROPERTY CHANGE: Adding UILevel property. Its value is '5'.

MSI (c) (34:CC) [07:37:34:176]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.

MSI (c) (34:CC) [07:37:34:176]: Doing action: INSTALL

Action 7:37:34: INSTALL.

Action start 7:37:34: INSTALL.

MSI (c) (34:CC) [07:37:34:176]: UI Sequence table 'InstallUISequence' is present and populated.

MSI (c) (34:CC) [07:37:34:176]: Running UISequence

MSI (c) (34:CC) [07:37:34:176]: PROPERTY CHANGE: Adding EXECUTEACTION property. Its value is 'INSTALL'.

MSI (c) (34:CC) [07:37:34:177]: Doing action: ISSetupFilesExtract

Action 7:37:34: ISSetupFilesExtract.

Action start 7:37:34: ISSetupFilesExtract.

MSI (c) (34:CC) [07:37:34:177]: Transforming table CustomAction.

MSI (c) (34:90) [07:37:34:179]: Invoking remote custom action. DLL: C:\Users\JRYAN-~1\AppData\Local\Temp\MSI3BAE.tmp, Entrypoint: SFStartupEx

MSI (c) (34:80) [07:37:34:180]: Cloaking enabled.

MSI (c) (34:80) [07:37:34:180]: Attempting to enable all disabled privileges before calling Install on Server

MSI (c) (34:80) [07:37:34:180]: Connected to service for CA interface.

1: Starting to extract setup files

1: Getting SUPPORTDIR property :

1: Extracting SetupFiles to: C:\Users\JRYAN-~1\AppData\Local\Temp\{92C34178-B679-4C83-AC33-7EFCE6D36E01}

1: Getting ISSetupFile table view

1: Executing ISSetupFile table view

1: Extracting Setup File:

1: C:\Users\JRYAN-~1\AppData\Local\Temp\{92C34178-B679-4C83-AC33-7EFCE6D36E01}\IsIllegalUpgrade.vbs

1: Setting SUPPORTDIR property to: C:\Users\JRYAN-~1\AppData\Local\Temp\{92C34178-B679-4C83-AC33-7EFCE6D36E01}

MSI (c) (34!90) [07:37:34:269]: PROPERTY CHANGE: Adding SUPPORTDIR property. Its value is 'C:\Users\JRYAN-~1\AppData\Local\Temp\{92C34178-B679-4C83-AC33-7EFCE6D36E01}'.

MSI (c) (34!90) [07:37:34:269]: PROPERTY CHANGE: Adding ISSETUPFILESCOMPLETED property. Its value is 'Completed'.

1: Setting ISSETUPFILESCOMPLETED property

Action ended 7:37:34: ISSetupFilesExtract. Return value 1.

MSI (c) (34:CC) [07:37:34:272]: Doing action: ISSetAllUsers

Action 7:37:34: ISSetAllUsers.

Action start 7:37:34: ISSetAllUsers.

MSI (c) (34:CC) [07:37:34:272]: Transforming table CustomAction.

MSI (c) (34:18) [07:37:34:276]: Invoking remote custom action. DLL: C:\Users\JRYAN-~1\AppData\Local\Temp\MSI3C0D.tmp, Entrypoint: SetAllUsers

InstallShield 7:37:34: Begin SetAllUsers()

InstallShield 7:37:34: Getting records from Upgrade table

InstallShield 7:37:34: UpgradeCode: {42463807-970B-4257-BC95-5C348D61DF1C} MinVersion: 6.0.0.0 MaxVersion: 21.0.0.182 Language: Attributes: 769

InstallShield 7:37:34: Checking related product {92C34178-B679-4C83-AC33-7EFCE6D36E01}

InstallShield 7:37:34: Adobe Flash Player 21 ActiveX {92C34178-B679-4C83-AC33-7EFCE6D36E01} 1033 ***Related***

MSI (c) (34!C0) [07:37:34:285]: PROPERTY CHANGE: Adding IS_MAJOR_UPGRADE property. Its value is 'Yes'.

InstallShield 7:37:34: ALLUSERS of related product {92C34178-B679-4C83-AC33-7EFCE6D36E01} is = 1

InstallShield 7:37:34: End SetAllUsers()

Action ended 7:37:34: ISSetAllUsers. Return value 1.

MSI (c) (34:CC) [07:37:34:288]: Doing action: AppSearch

Action 7:37:34: AppSearch. Searching for installed applications

Action start 7:37:34: AppSearch.

AppSearch: Property: PREVIOUS_VERSION, Signature: NewSignature1

MSI (c) (34:CC) [07:37:34:289]: Note: 1: 2262 2: Signature 3: -2147287038

MSI (c) (34:CC) [07:37:34:289]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Macromedia\FlashPlayerActiveX 3: 2

Action ended 7:37:34: AppSearch. Return value 1.

MSI (c) (34:CC) [07:37:34:289]: Doing action: LaunchConditions

Action 7:37:34: LaunchConditions. Evaluating launch conditions

Action start 7:37:34: LaunchConditions.

Action ended 7:37:34: LaunchConditions. Return value 1.

MSI (c) (34:CC) [07:37:34:290]: Doing action: SetupInitialization

Action 7:37:34: SetupInitialization.

Action start 7:37:34: SetupInitialization.

MSI (c) (34:CC) [07:37:34:290]: Transforming table CustomAction.

Info 2898.For Tahoma8 textstyle, the system created a 'Tahoma' font, in 0 character set.

Info 2898.For TahomaBold10 textstyle, the system created a 'Tahoma' font, in 0 character set.

Action 7:37:34: SetupInitialization. Dialog created

Action ended 7:37:34: SetupInitialization. Return value 1.

MSI (c) (34:CC) [07:37:34:320]: Doing action: FindRelatedProducts

Action 7:37:34: FindRelatedProducts. Searching for related applications

Action start 7:37:34: FindRelatedProducts.

Action ended 7:37:34: FindRelatedProducts. Return value 1.

MSI (c) (34:CC) [07:37:34:322]: Skipping action: CCPSearch (condition is false)

MSI (c) (34:CC) [07:37:34:322]: Skipping action: RMCCPSearch (condition is false)

MSI (c) (34:CC) [07:37:34:322]: Doing action: ValidateProductID

Action 7:37:34: ValidateProductID.

Action start 7:37:34: ValidateProductID.

Action ended 7:37:34: ValidateProductID. Return value 1.

MSI (c) (34:CC) [07:37:34:323]: Doing action: CostInitialize

Action 7:37:34: CostInitialize. Computing space requirements

Action start 7:37:34: CostInitialize.

MSI (c) (34:CC) [07:37:34:324]: Machine policy value 'MaxPatchCacheSize' is 10

MSI (c) (34:CC) [07:37:34:325]: PROPERTY CHANGE: Adding ROOTDRIVE property. Its value is 'C:\'.

MSI (c) (34:CC) [07:37:34:325]: PROPERTY CHANGE: Adding CostingComplete property. Its value is '0'.

MSI (c) (34:CC) [07:37:34:325]: Transforming table FeatureComponents.

Action ended 7:37:34: CostInitialize. Return value 1.

MSI (c) (34:CC) [07:37:34:325]: Doing action: FileCost

Action 7:37:34: FileCost. Computing space requirements

Action start 7:37:34: FileCost.

MSI (c) (34:CC) [07:37:34:326]: Note: 1: 2205 2: 3: MsiAssembly

MSI (c) (34:CC) [07:37:34:326]: Note: 1: 2205 2: 3: Registry

MSI (c) (34:CC) [07:37:34:326]: Note: 1: 2205 2: 3: Class

MSI (c) (34:CC) [07:37:34:326]: Note: 1: 2205 2: 3: Extension

MSI (c) (34:CC) [07:37:34:326]: Note: 1: 2205 2: 3: TypeLib

Action ended 7:37:34: FileCost. Return value 1.

MSI (c) (34:CC) [07:37:34:326]: Doing action: IsolateComponents

Action 7:37:34: IsolateComponents.

Action start 7:37:34: IsolateComponents.

Action ended 7:37:34: IsolateComponents. Return value 0.

MSI (c) (34:CC) [07:37:34:327]: Doing action: setUserProfileNT

Action 7:37:34: setUserProfileNT.

Action start 7:37:34: setUserProfileNT.

MSI (c) (34:CC) [07:37:34:328]: Transforming table CustomAction.

MSI (c) (34:CC) [07:37:34:328]: PROPERTY CHANGE: Adding USERPROFILE property. Its value is 'C:\Users\jryan-admin'.

Action ended 7:37:34: setUserProfileNT. Return value 1.

MSI (c) (34:CC) [07:37:34:328]: Skipping action: SetAllUsersProfileNT (condition is false)

MSI (c) (34:CC) [07:37:34:328]: Doing action: setAllUsersProfile2K

Action 7:37:34: setAllUsersProfile2K.

Action start 7:37:34: setAllUsersProfile2K.

MSI (c) (34:CC) [07:37:34:328]: Transforming table CustomAction.

MSI (c) (34:CC) [07:37:34:328]: PROPERTY CHANGE: Adding ALLUSERSPROFILE property. Its value is 'C:\ProgramData'.

Action ended 7:37:34: setAllUsersProfile2K. Return value 1.

MSI (c) (34:CC) [07:37:34:329]: Doing action: ResolveSource

Action 7:37:34: ResolveSource.

Action start 7:37:34: ResolveSource.

MSI (c) (34:CC) [07:37:34:329]: Resolving source.

MSI (c) (34:CC) [07:37:34:329]: Resolving source to launched-from source.

MSI (c) (34:CC) [07:37:34:329]: Setting launched-from source as last-used.

MSI (c) (34:CC) [07:37:34:329]: PROPERTY CHANGE: Adding SourcedirProduct property. Its value is '{92C34178-B679-4C83-AC33-7EFCE6D36E01}'.

MSI (c) (34:CC) [07:37:34:329]: SOURCEDIR ==> C:\WINDOWS\ccmcache\5b\

MSI (c) (34:CC) [07:37:34:329]: SOURCEDIR product ==> {92C34178-B679-4C83-AC33-7EFCE6D36E01}

MSI (c) (34:CC) [07:37:34:329]: Determining source type

MSI (c) (34:CC) [07:37:34:330]: Source type from package 'install_flash_player_21_active_x.msi': 0

MSI (c) (34:CC) [07:37:34:331]: Source path resolution complete. Dumping Directory table...

MSI (c) (34:CC) [07:37:34:331]: Dir (source): Key: TARGETDIR , Object: C:\WINDOWS\ccmcache\5b\ , LongSubPath: , ShortSubPath:

MSI (c) (34:CC) [07:37:34:331]: Dir (source): Key: USERPROFILE , Object: C:\WINDOWS\ccmcache\5b\UserProfile\ , LongSubPath: UserProfile\ , ShortSubPath: USERPR~1\

MSI (c) (34:CC) [07:37:34:331]: Dir (source): Key: TempFolder , Object: C:\WINDOWS\ccmcache\5b\Temp\ , LongSubPath: Temp\ , ShortSubPath:

MSI (c) (34:CC) [07:37:34:331]: Dir (source): Key: SystemFolder , Object: C:\WINDOWS\ccmcache\5b\System32\ , LongSubPath: System32\ , ShortSubPath:

MSI (c) (34:CC) [07:37:34:331]: Dir (source): Key: MACROMED , Object: C:\WINDOWS\ccmcache\5b\System32\Macromed\ , LongSubPath: System32\Macromed\ , ShortSubPath:

MSI (c) (34:CC) [07:37:34:331]: Dir (source): Key: FLASH , Object: C:\WINDOWS\ccmcache\5b\System32\Macromed\Flash\ , LongSubPath: System32\Macromed\Flash\ , ShortSubPath:

MSI (c) (34:CC) [07:37:34:331]: Dir (source): Key: INSTALLDIR , Object: C:\WINDOWS\ccmcache\5b\System32\Macromed\Flash\ , LongSubPath: System32\Macromed\Flash\ , ShortSubPath:

MSI (c) (34:CC) [07:37:34:331]: Dir (source): Key: CommonFilesFolder , Object: C:\WINDOWS\ccmcache\5b\Common\ , LongSubPath: Common\ , ShortSubPath:

MSI (c) (34:CC) [07:37:34:331]: Dir (source): Key: ISCommonFilesFolder , Object: C:\WINDOWS\ccmcache\5b\Common\InstallShield\ , LongSubPath: Common\InstallShield\ , ShortSubPath: Common\Instal~1\

MSI (c) (34:CC) [07:37:34:331]: Dir (source): Key: ISUpdateServiceFolder , Object: C:\WINDOWS\ccmcache\5b\Common\InstallShield\UpdateService\ , LongSubPath: Common\InstallShield\UpdateService\ , ShortSubPath: Common\Instal~1\UPDATE~1\

MSI (c) (34:CC) [07:37:34:331]: Dir (source): Key: ALLUSERSPROFILE , Object: C:\WINDOWS\ccmcache\5b\All Users\ , LongSubPath: All Users\ , ShortSubPath: ALLUSE~1\

Action ended 7:37:34: ResolveSource. Return value 1.

MSI (c) (34:CC) [07:37:34:331]: Doing action: CostFinalize

Action 7:37:34: CostFinalize. Computing space requirements

Action start 7:37:34: CostFinalize.

MSI (c) (34:CC) [07:37:34:332]: PROPERTY CHANGE: Adding OutOfDiskSpace property. Its value is '0'.

MSI (c) (34:CC) [07:37:34:332]: PROPERTY CHANGE: Adding OutOfNoRbDiskSpace property. Its value is '0'.

MSI (c) (34:CC) [07:37:34:332]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceAvailable property. Its value is '0'.

MSI (c) (34:CC) [07:37:34:332]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRequired property. Its value is '0'.

MSI (c) (34:CC) [07:37:34:332]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRemaining property. Its value is '0'.

MSI (c) (34:CC) [07:37:34:332]: Note: 1: 2262 2: Patch 3: -2147287038

MSI (c) (34:CC) [07:37:34:332]: Note: 1: 2205 2: 3: Condition

MSI (c) (34:CC) [07:37:34:332]: PROPERTY CHANGE: Adding TARGETDIR property. Its value is 'C:\'.

MSI (c) (34:CC) [07:37:34:332]: PROPERTY CHANGE: Modifying USERPROFILE property. Its current value is 'C:\Users\jryan-admin'. Its new value: 'C:\Users\jryan-admin\'.

MSI (c) (34:CC) [07:37:34:332]: PROPERTY CHANGE: Adding MACROMED property. Its value is 'C:\WINDOWS\SysWOW64\Macromed\'.

MSI (c) (34:CC) [07:37:34:332]: PROPERTY CHANGE: Adding FLASH property. Its value is 'C:\WINDOWS\SysWOW64\Macromed\Flash\'.

MSI (c) (34:CC) [07:37:34:332]: PROPERTY CHANGE: Adding INSTALLDIR property. Its value is 'C:\WINDOWS\SysWOW64\Macromed\Flash\'.

MSI (c) (34:CC) [07:37:34:332]: PROPERTY CHANGE: Adding ISCommonFilesFolder property. Its value is 'C:\Program Files (x86)\Common Files\InstallShield\'.

MSI (c) (34:CC) [07:37:34:332]: PROPERTY CHANGE: Adding ISUpdateServiceFolder property. Its value is 'C:\Program Files (x86)\Common Files\InstallShield\UpdateService\'.

MSI (c) (34:CC) [07:37:34:332]: PROPERTY CHANGE: Modifying ALLUSERSPROFILE property. Its current value is 'C:\ProgramData'. Its new value: 'C:\ProgramData\'.

MSI (c) (34:CC) [07:37:34:332]: Target path resolution complete. Dumping Directory table...

MSI (c) (34:CC) [07:37:34:332]: Note: target paths subject to change (via custom actions or browsing)

MSI (c) (34:CC) [07:37:34:332]: Dir (target): Key: TARGETDIR , Object: C:\

MSI (c) (34:CC) [07:37:34:332]: Dir (target): Key: USERPROFILE , Object: C:\Users\jryan-admin\

MSI (c) (34:CC) [07:37:34:332]: Dir (target): Key: TempFolder , Object: C:\Users\JRYAN-~1\AppData\Local\Temp\

MSI (c) (34:CC) [07:37:34:332]: Dir (target): Key: SystemFolder , Object: C:\WINDOWS\SysWOW64\

MSI (c) (34:CC) [07:37:34:332]: Dir (target): Key: MACROMED , Object: C:\WINDOWS\SysWOW64\Macromed\

MSI (c) (34:CC) [07:37:34:332]: Dir (target): Key: FLASH , Object: C:\WINDOWS\SysWOW64\Macromed\Flash\

MSI (c) (34:CC) [07:37:34:332]: Dir (target): Key: INSTALLDIR , Object: C:\WINDOWS\SysWOW64\Macromed\Flash\

MSI (c) (34:CC) [07:37:34:332]: Dir (target): Key: CommonFilesFolder , Object: C:\Program Files (x86)\Common Files\

MSI (c) (34:CC) [07:37:34:332]: Dir (target): Key: ISCommonFilesFolder , Object: C:\Program Files (x86)\Common Files\InstallShield\

MSI (c) (34:CC) [07:37:34:332]: Dir (target): Key: ISUpdateServiceFolder , Object: C:\Program Files (x86)\Common Files\InstallShield\UpdateService\

MSI (c) (34:CC) [07:37:34:332]: Dir (target): Key: ALLUSERSPROFILE , Object: C:\ProgramData\

MSI (c) (34:CC) [07:37:34:332]: Note: 1: 2205 2: 3: MsiAssembly

MSI (c) (34:CC) [07:37:34:332]: Note: 1: 2228 2: 3: MsiAssembly 4: SELECT `MsiAssembly`.`Attributes`, `MsiAssembly`.`File_Application`, `MsiAssembly`.`File_Manifest`, `Component`.`KeyPath` FROM `MsiAssembly`, `Component` WHERE `MsiAssembly`.`Component_` = `Component`.`Component` AND `MsiAssembly`.`Component_` = ?

MSI (c) (34:CC) [07:37:34:332]: Note: 1: 2727 2: Flash

Info 2835.The control ErrorIcon was not found on dialog SetupError.

Error 2727.The directory entry 'Flash' does not exist in the Directory table.

MSI (c) (34:CC) [07:37:39:113]: Product: Adobe Flash Player 21 ActiveX -- Error 2727.The directory entry 'Flash' does not exist in the Directory table.

Action ended 7:37:39: CostFinalize. Return value 3.

MSI (c) (34:CC) [07:37:39:114]: Doing action: SetupCompleteError

Action 7:37:39: SetupCompleteError.

Action start 7:37:39: SetupCompleteError.

MSI (c) (34:CC) [07:37:39:115]: Transforming table CustomAction.

Action 7:37:39: SetupCompleteError. Dialog created

MSI (c) (34:B0) [07:37:39:127]: Note: 1: 2731 2: 0

MSI (c) (34:90) [07:37:40:247]: Doing action: ISSetupFilesCleanup

Action 7:37:40: ISSetupFilesCleanup.

Action start 7:37:40: ISSetupFilesCleanup.

MSI (c) (34:90) [07:37:40:247]: Transforming table CustomAction.

MSI (c) (34:B8) [07:37:40:251]: Invoking remote custom action. DLL: C:\Users\JRYAN-~1\AppData\Local\Temp\MSI5365.tmp, Entrypoint: SFCleanupEx

Action ended 7:37:40: ISSetupFilesCleanup. Return value 1.

Action ended 7:37:40: SetupCompleteError. Return value 2.

Action ended 7:37:40: INSTALL. Return value 3.

MSI (c) (34:CC) [07:37:40:307]: Destroying RemoteAPI object.

MSI (c) (34:80) [07:37:40:308]: Custom Action Manager thread ending.

Property(C): DiskPrompt = [1]

Property(C): UpgradeCode = {42463807-970B-4257-BC95-5C348D61DF1C}

Property(C): ProductCode = {92C34178-B679-4C83-AC33-7EFCE6D36E01}

Property(C): PrimaryVolumeSpaceRemaining = 0

Property(C): PrimaryVolumeSpaceRequired = 0

Property(C): PrimaryVolumeSpaceAvailable = 0

Property(C): OutOfNoRbDiskSpace = 0

Property(C): OutOfDiskSpace = 0

Property(C): SourcedirProduct = {92C34178-B679-4C83-AC33-7EFCE6D36E01}

Property(C): VersionNT = 601

Property(C): TARGETDIR = C:\

Property(C): ALLUSERSPROFILE = C:\ProgramData\

Property(C): CommonFilesFolder = C:\Program Files (x86)\Common Files\

Property(C): MACROMED = C:\WINDOWS\SysWOW64\Macromed\

Property(C): FLASH = C:\WINDOWS\SysWOW64\Macromed\Flash\

Property(C): INSTALLDIR = C:\WINDOWS\SysWOW64\Macromed\Flash\

Property(C): ISCommonFilesFolder = C:\Program Files (x86)\Common Files\InstallShield\

Property(C): ISUpdateServiceFolder = C:\Program Files (x86)\Common Files\InstallShield\UpdateService\

Property(C): CostingComplete = 0

Property(C): SystemFolder = C:\WINDOWS\SysWOW64\

Property(C): ROOTDRIVE = C:\

Property(C): SourceDir = C:\WINDOWS\ccmcache\5b\

Property(C): TempFolder = C:\Users\JRYAN-~1\AppData\Local\Temp\

Property(C): USERPROFILE = C:\Users\jryan-admin\

Property(C): IS_MAJOR_UPGRADE = Yes

Property(C): ISSETUPFILESCOMPLETED = Completed

Property(C): EXECUTEACTION = INSTALL

Property(C): ACTION = INSTALL

Property(C): UILevel = 5

Property(C): VersionHandler = 5.00

Property(C): SOURCEDIR = C:\WINDOWS\ccmcache\5b\

Property(C): OriginalDatabase = C:\WINDOWS\ccmcache\5b\install_flash_player_21_active_x.msi

Property(C): DATABASE = C:\WINDOWS\ccmcache\5b\install_flash_player_21_active_x.msi

Property(C): Privileged = 1

Property(C): MsiRunningElevated = 1

Property(C): RedirectedDllSupport = 2

Property(C): MsiWin32AssemblySupport = 6.1.7601.17514

Property(C): MsiNetAssemblySupport = 4.0.30319.1

Property(C): Date = 3/15/2016

Property(C): Time = 7:37:40

Property(C): TTCSupport = 1

Property(C): ColorBits = 32

Property(C): TextInternalLeading = 3

Property(C): PREVIOUS_VERSION = 0

Property(C): ISCHECKFORPRODUCTUPDATES = 0

Property(C): ApplicationUsers = AllUsers

Property(C): AgreeToLicense = Yes

Property(C): _IsMaintenance = Change

Property(C): RestartManagerOption = CloseRestart

Property(C): IS_SQLSERVER_USERNAME = sa

Property(C): IS_SQLSERVER_AUTHENTICATION = 0

Property(C): SetupType = Typical

Property(C): _IsSetupTypeMin = Typical

Property(C): Display_IsBitmapDlg = 1

Property(C): ProductName = Adobe Flash Player 21 ActiveX

Property(C): ALLUSERS = 1

Property(C): ARPHELPLINK = http://www.adobe.com/go/flashplayer_support/

Property(C): ARPNOMODIFY = 1

Property(C): ARPPRODUCTICON = ARPPRODUCTICON.exe

Property(C): ARPURLINFOABOUT = http://www.adobe.com

Property(C): TextHeight = 16

Property(C): ARPURLUPDATEINFO = http://www.adobe.com/go/getflashplayer

Property(C): DWUSINTERVAL = 30

Property(C): DWUSLINK = CECCA75FE9CBA098D9ACE02FFEDB978FBEECA78F69BBE0B8CE8BA7CFE97CF0AFCEBCE08FD9AC

Property(C): DefaultUIFont = Tahoma8

Property(C): DialogCaption = InstallShield for Windows Installer

Property(C): DisplayNameCustom = Custom

Property(C): BorderSide = 1

Property(C): DisplayNameMinimal = Minimal

Property(C): DisplayNameTypical = Typical

Property(C): ErrorDialog = SetupError

Property(C): INSTALLLEVEL = 100

Property(C): ISSCRIPT_VERSION_MISSING = The InstallScript engine is missing from this machine. If available, please run ISScript.msi, or contact your support personnel for further assistance.

Property(C): ISVROOT_PORT_NO = 0

Property(C): IS_COMPLUS_PROGRESSTEXT_COST = Costing COM+ application: [1]

Property(C): IS_COMPLUS_PROGRESSTEXT_INSTALL = Installing COM+ application: [1]

Property(C): IS_COMPLUS_PROGRESSTEXT_UNINSTALL = Uninstalling COM+ application: [1]

Property(C): IS_PROGMSG_TEXTFILECHANGS_REPLACE = Replacing %s with %s in %s...

Property(C): IS_PROGMSG_XML_COSTING = Costing XML files...

Property(C): IS_PROGMSG_XML_CREATE_FILE = Creating XML file %s...

Property(C): IS_PROGMSG_XML_FILES = Performing XML file changes...

Property(C): IS_PROGMSG_XML_REMOVE_FILE = Removing XML file %s...

Property(C): IS_PROGMSG_XML_ROLLBACK_FILES = Rolling back XML file changes...

Property(C): IS_PROGMSG_XML_UPDATE_FILE = Updating XML file %s...

Property(C): InstallChoice = AR

Property(C): Manufacturer = Adobe Systems Incorporated

Property(C): MsiLogging = voicewarmupx

Property(C): NewProperty2 = 0

Property(C): NewProperty3 = 0

Property(C): PIDTemplate = 12345<###-%%%%%%%>@@@@@

Property(C): PROGMSG_IIS_CREATEAPPPOOL = Creating application pool %s

Property(C): PROGMSG_IIS_CREATEAPPPOOLS = Creating application Pools...

Property(C): PROGMSG_IIS_CREATEVROOT = Creating IIS virtual directory %s

Property(C): PROGMSG_IIS_CREATEVROOTS = Creating IIS virtual directories...

Property(C): PROGMSG_IIS_CREATEWEBSERVICEEXTENSION = Creating web service extension

Property(C): PROGMSG_IIS_CREATEWEBSERVICEEXTENSIONS = Creating web service extensions...

Property(C): PROGMSG_IIS_CREATEWEBSITE = Creating IIS website %s

Property(C): PROGMSG_IIS_CREATEWEBSITES = Creating IIS websites...

Property(C): PROGMSG_IIS_EXTRACT = Extracting information for IIS virtual directories...

Property(C): PROGMSG_IIS_EXTRACTDONE = Extracted information for IIS virtual directories...

Property(C): PROGMSG_IIS_REMOVEAPPPOOL = Removing application pool

Property(C): PROGMSG_IIS_REMOVEAPPPOOLS = Removing application pools...

Property(C): PROGMSG_IIS_REMOVESITE = Removing web site at port %d

Property(C): PROGMSG_IIS_REMOVEVROOT = Removing IIS virtual directory %s

Property(C): PROGMSG_IIS_REMOVEVROOTS = Removing IIS virtual directories...

Property(C): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSION = Removing web service extension

Property(C): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSIONS = Removing web service extensions...

Property(C): PROGMSG_IIS_REMOVEWEBSITES = Removing IIS websites...

Property(C): PROGMSG_IIS_ROLLBACKAPPPOOLS = Rolling back application pools...

Property(C): PROGMSG_IIS_ROLLBACKVROOTS = Rolling back virtual directory and web site changes...

Property(C): PROGMSG_IIS_ROLLBACKWEBSERVICEEXTENSIONS = Rolling back web service extensions...

Property(C): ProductID = none

Property(C): ProductLanguage = 1033

Property(C): ProductVersion = 21.0.0.182

Property(C): ProgressType0 = install

Property(C): ProgressType1 = Installing

Property(C): ProgressType2 = installed

Property(C): ProgressType3 = installs

Property(C): RebootYesNo = No

Property(C): ReinstallModeText = omus

Property(C): SHOWLAUNCHPROGRAM = 0

Property(C): SecureCustomProperties = INSTALLDIR;ISACTIONPROP1;ISACTIONPROP2;ISACTIONPROP3;PREVIOUS_VERSION;SUPPORTDIR

Property(C): UNINSTALLER_EXE = [SystemFolder]\Macromed\Flash\uninstall_activeX.exe

Property(C): SETUPEXENAME = setup.exe

Property(C): SUPPORTDIR = C:\Users\JRYAN-~1\AppData\Local\Temp\{92C34178-B679-4C83-AC33-7EFCE6D36E01}

Property(C): BorderTop = 1

Property(C): CaptionHeight = 22

Property(C): ScreenY = 1050

Property(C): AdminUser = 1

Property(C): ScreenX = 1680

Property(C): SystemLanguageID = 1033

Property(C): ComputerName = NYCWKSJRYAN2

Property(C): UserLanguageID = 1033

Property(C): UserSID = S-1-5-21-342624433-1998880279-1947940980-44069

Property(C): LogonUser = jryan-admin

Property(C): MsiTrueAdminUser = 1

Property(C): VirtualMemory = 27181

Property(C): PhysicalMemory = 16341

Property(C): Intel = 6

Property(C): Msix64 = 6

Property(C): MsiAMD64 = 6

Property(C): ShellAdvtSupport = 1

Property(C): OLEAdvtSupport = 1

Property(C): GPTSupport = 1

Property(C): FontsFolder = C:\WINDOWS\Fonts\

Property(C): DesktopFolder = C:\Users\Public\Desktop\

Property(C): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\

Property(C): COMPANYNAME = Fortress Investment Group

Property(C): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\

Property(C): USERNAME = Fortress Investment Group

Property(C): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\

Property(C): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\

Property(C): MyPicturesFolder = C:\Users\jryan-admin\Pictures\

Property(C): LocalAppDataFolder = C:\Users\jryan-admin\AppData\Local\

Property(C): CommonAppDataFolder = C:\ProgramData\

Property(C): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\

Property(C): SendToFolder = C:\Users\jryan-admin\AppData\Roaming\Microsoft\Windows\SendTo\

Property(C): RecentFolder = C:\Users\jryan-admin\AppData\Roaming\Microsoft\Windows\Recent\

Property(C): PrintHoodFolder = C:\Users\jryan-admin\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\

Property(C): PersonalFolder = C:\Users\jryan-admin\Documents\

Property(C): NetHoodFolder = C:\Users\jryan-admin\AppData\Roaming\Microsoft\Windows\Network Shortcuts\

Property(C): FavoritesFolder = C:\Users\jryan-admin\Favorites\

Property(C): AppDataFolder = C:\Users\jryan-admin\AppData\Roaming\

Property(C): CommonFiles64Folder = C:\Program Files\Common Files\

Property(C): ProgramFiles64Folder = C:\Program Files\

Property(C): ProgramFilesFolder = C:\Program Files (x86)\

Property(C): RemoteAdminTS = 1

Property(C): System64Folder = C:\WINDOWS\system32\

Property(C): WindowsVolume = C:\

Property(C): WindowsFolder = C:\WINDOWS\

Property(C): MsiNTProductType = 1

Property(C): ServicePackLevelMinor = 0

Property(C): ServicePackLevel = 1

Property(C): WindowsBuild = 7601

Property(C): VersionNT64 = 601

Property(C): VersionMsi = 5.00

Property(C): VersionDatabase = 110

Property(C): PRODUCTLANGUAGE = 1033

Property(C): MsiSystemRebootPending = 1

Property(C): CLIENTUILEVEL = 0

Property(C): CLIENTPROCESSID = 31796

Property(C): ProductState = 1

Property(C): TRANSFORMS = C:\WINDOWS\Installer\{92C34178-B679-4C83-AC33-7EFCE6D36E01}\active.mst

Property(C): PackageCode = {68B30DE0-0B6D-4EB9-BFC0-D3DC88FF7A37}

Property(C): CURRENTDIRECTORY = C:\WINDOWS\system32

Property(C): MsiLogFileLocation = C:\Users\jryan\Desktop\Flash 21\activex\msi.txt

=== Logging stopped: 3/15/2016 7:37:40 ===

MSI (c) (34:CC) [07:37:40:323]: Grabbed execution mutex.

MSI (c) (34:CC) [07:37:40:323]: Cleaning up uninstalled install packages, if any exist

MSI (c) (34:CC) [07:37:40:325]: MainEngineThread is returning 1603

=== Verbose logging stopped: 3/15/2016 7:37:40 ===

Report · Mar 15, 2016

Hello, I realized the MST that was created with the MSI had a mistake in the component table, the row i had added had an incorrect Directory, changed from Flash to 1. I created a new MST, and any PC not touched by the previous MST works well. The only place it doesn't work is the PC that it was tested at, for that PC I ran the EXE but going forward hopefully I find out how that PC can be corrected.

Report · Mar 15, 2016

Hi,

Just to confirm, this is a MST that you created that resulted in the error, yes?

--

Maria

Report · Mar 16, 2016

Yes, it would appear that way but the 2 PCs that i did push that MST to now cannot update using an msi so that "bad" mst somehow corrupted any future msi installs for Flash. The EXE worked ok.

Adobe Community

Hello all, I am trying to upgrade flash player using the MSI but am getting error 2727. The directory entry Flash does not exist in the directory table. The applications previous install was done using SCCM with and MSI and MST. Now even a manual install