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I am unable to see my book in Digital Editions after downloading from the library website. I receive: Error. Check Activation.
When I try to deauthorize and reauthorize, which previously reset Digital Editions, I receive an error Unable to deauthorize, please try again later after entering my password.
I only have 3 days to download this book before it expires, so urgent assistance is appreciated.
Windows:
Close all applications.
Choose Start > Run.
In the Open text box, type regedit and then press Enter. The Registry Editor opens.
In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
Select the Adept key.
Choose File > Export.
In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.
Right-click the Adept
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Same problem here too.
It started after I upgraded to the new version. I tried to re-install but keep getting the new version, so that was totally useless.
Please help book expires soon!
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Windows:
Close all applications.
Choose Start > Run.
In the Open text box, type regedit and then press Enter. The Registry Editor opens.
In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
Select the Adept key.
Choose File > Export.
In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.
Right-click the Adept key and choose Delete.
In the Confirm Key Delete dialog, click OK.
Close the Registry Editor.
Open Adobe Digital Editions and reauthorize.
Macintosh:
quit Adobe Digital Editions.
Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
Open Adobe Digital Editions and reauthorize.
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I have a windows computer.
I tried to follow the steps you provided but in my registry editor there is no registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
Here is a screenshot of what shows up when I open the registry.
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You have registry folder HKEY_CURRENT_USER no folder Software with folder Adobe and Folder Adept?
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No I don't. All I can see is in that screen shot.
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Try clicking on HKEY_CURRENT_USER and you should see the Adobe folder. I was able to complete the steps and successfully download my book. Good luck!
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I did. But there is no Adobe Folder there...
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Should I close all the programs except the Adobe Digital Editions?
because I didn't run that program as I was doing these steps...
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Hi I am facing the same issue, where should i find " Enter a name and location for the backup registry key, and then click Save."
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This did not work for me. Please advise!
My issue:
- Can download .asm file from library/overdrive
- Can transfer the book to my ereader via digital editions
- Both my Digital Editions and ereader (Kobo) are authorized with the same email address
- When I try and access the library book, the error says:
"Your eReader is not authorized to open this book. This book is protected by Adobe Digital Rights Management "DRM". Because you previouslydeuahtorized eReader, you need to re-import the book using Adobe Digital Editions":
- I spent 2 hours troubleshooting with Kobo and nothing worked.
Please help!
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Just wondering if you found a solution? I am currently having this exact issue having been able to download books no issue for months. I've reset both ADE and the KOBO deleted ADE and redownloaded, nothing has helped.
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same problem here
Any resolution other than trashing 2 month old $200 Kobo ?
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Fixed it. Thanks a lot for the help!
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You are welcome.
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I had the same problem as well. It has been happening since I upgraded to Windows 10. This worked great. It was a little difficult to find the Adobe/Adept but I found it evenutally. Thanks.