Установка флеш плеера

[аннап58632466]

Не могу установить флеш плеер на оперу 33.0 У меня виндовс хр

Пожалуйста помогите

[_maria_]

Hi,

There is no need to post 3 times within 10 minute.  These are primarily user-to-user forums and staff participates when they can.  It is not realistic to expect a reply within 5 - 10 minutes of posting.  I have deleted your other duplicate posts.

What Windows version is this?

I will need the FlashInstall.log file to troubleshoot further. The file is saved at C:\Windows\System32\Macromed\Flash.  If this is a 64-bit operating system, another FlashInstall.log file is saved at C:\Windows\SysWOW64\Macromed\Flash.  Both files are required from a 64-bit operating system.  Upload the file(s) to cloud.acrobat.com using the instructions at How to share a document or another file sharing service that does not require log-in to access.  Post the link to the uploaded file(s) in your reply.

Thank you.

--

Maria

[аннап58632466]

Windows xp

[_maria_]

Hi,

Please provide the FlashInstall.log file(s) as requested.

--

Maria

[аннап58632466]

Sorry. i`m dont know english ))) One moment please

[аннап58632466]

=O====== M/19.0.0.245 2015-11-25+19-24-34.453 ========

0000 00000010 "C:\Documents and Settings\Admin.MICROSOF-6380B9\Рабочий стол\install_flash_player (2).exe"

0001 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0002 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0003 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0004 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0005 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

0006 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0007 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0008 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0009 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0010 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

0011 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0012 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

0013 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player NPAPI/ 2

0014 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

0015 00001036 Software\Opera Software/Last CommandLine 2

0016 00001036 Software\Opera Software/Last CommandLine 2

0017 00001036 Software\Opera Software/Plugin Path 2

0018 00001036 Software\Opera Software/Plugin Path 2

0019 00000014

0020 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_19_0_0_245_Plugin.exe

0021 00000024 C:\WINDOWS\system32\Macromed\Flash\plugin.vch

0022 00000017 C:\WINDOWS\system32\Macromed\Flash

0023 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0024 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe

=X====== M/19.0.0.245 2015-11-25+19-24-53.375 ========

=O====== M/19.0.0.245 2015-11-25+19-25-21.125 ========

0000 00000010 "C:\Documents and Settings\Admin.MICROSOF-6380B9\Рабочий стол\install_flash_player (2).exe"

0001 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0002 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0003 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0004 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0005 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0006 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0007 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0008 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

0009 00001036 Software\Opera Software/Last CommandLine 2

0010 00001036 Software\Opera Software/Last CommandLine 2

0011 00001036 Software\Opera Software/Plugin Path 2

0012 00001036 Software\Opera Software/Plugin Path 2

0013 00000014

0014 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_19_0_0_245_Plugin.exe

0015 00000024 C:\WINDOWS\system32\Macromed\Flash\plugin.vch

0016 00000017 C:\WINDOWS\system32\Macromed\Flash

0017 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0018 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183

0019 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183

0020 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe

0021 00001106

0022 00001106

0023 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183

=X====== M/19.0.0.245 2015-11-25+19-25-34.218 ========

=O====== M/19.0.0.245 2015-11-25+19-28-05.625 ========

0000 00000010 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_19_0_0_245_Plugin.exe -maintain plugin

0001 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0002 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0003 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

0004 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_19_0_0_245_Plugin.exe 5

0005 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_19_0_0_245_Plugin.exe 5

0006 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

0007 00001037 Software\Macromedia\FlashPlayerPlugin/ 2

0008 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

0009 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

0010 00001021

0011 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0012 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0013 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0014 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0015 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0016 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0017 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 2

0018 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0019 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0020 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0021 00001036 Software\Opera Software/Last CommandLine 2

0022 00001036 Software\Opera Software/Last CommandLine 2

0023 00001036 Software\Opera Software/Plugin Path 2

0024 00001036 Software\Opera Software/Plugin Path 2

0025 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_19_0_0_245_Plugin.exe 5

0026 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_19_0_0_245_Plugin.exe 5

0027 00000012

=X====== M/19.0.0.245 2015-11-25+19-28-11.375 ========

=O====== M/19.0.0.245 2015-11-25+19-28-55.671 ========

0000 00000010 "C:\Documents and Settings\Admin.MICROSOF-6380B9\Рабочий стол\install_flash_player (2).exe"

0001 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0002 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0003 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0004 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0005 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

0006 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0007 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0008 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0009 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0010 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

0011 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0012 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

0013 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player NPAPI/ 2

0014 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

0015 00001036 Software\Opera Software/Last CommandLine 2

0016 00001036 Software\Opera Software/Last CommandLine 2

0017 00001036 Software\Opera Software/Plugin Path 2

0018 00001036 Software\Opera Software/Plugin Path 2

0019 00000014

0020 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_19_0_0_245_Plugin.exe

0021 00000024 C:\WINDOWS\system32\Macromed\Flash\plugin.vch

0022 00000017 C:\WINDOWS\system32\Macromed\Flash

0023 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0024 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe

=X====== M/19.0.0.245 2015-11-25+19-29-11.375 ========

=O====== M/19.0.0.245 2015-11-25+19-33-07.062 ========

0000 00000010 "C:\Documents and Settings\Admin.MICROSOF-6380B9\Рабочий стол\install_flash_player (2).exe"

0001 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0002 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0003 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0004 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0005 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0006 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0007 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0008 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

0009 00001036 Software\Opera Software/Last CommandLine 2

0010 00001036 Software\Opera Software/Last CommandLine 2

0011 00001036 Software\Opera Software/Plugin Path 2

0012 00001036 Software\Opera Software/Plugin Path 2

0013 00000014

0014 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_19_0_0_245_Plugin.exe

0015 00000024 C:\WINDOWS\system32\Macromed\Flash\plugin.vch

0016 00000017 C:\WINDOWS\system32\Macromed\Flash

0017 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0018 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183

0019 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183

0020 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe

0021 00001106

0022 00001106

0023 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183

=X====== M/19.0.0.245 2015-11-25+19-33-26.531 ========

=O====== M/19.0.0.245 2015-11-26+17-47-14.109 ========

0000 00000010 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_19_0_0_245_Plugin.exe -maintain plugin

0001 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0002 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0003 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

0004 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_19_0_0_245_Plugin.exe 5

0005 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_19_0_0_245_Plugin.exe 5

0006 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

0007 00001037 Software\Macromedia\FlashPlayerPlugin/ 2

0008 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

0009 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

0010 00001021

0011 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0012 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0013 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0014 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0015 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0016 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0017 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 2

0018 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0019 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0020 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0021 00001036 Software\Opera Software/Last CommandLine 2

0022 00001036 Software\Opera Software/Last CommandLine 2

0023 00001036 Software\Opera Software/Plugin Path 2

0024 00001036 Software\Opera Software/Plugin Path 2

0025 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_19_0_0_245_Plugin.exe 5

0026 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_19_0_0_245_Plugin.exe 5

0027 00000012

=X====== M/19.0.0.245 2015-11-26+17-47-18.953 ========

=O====== M/20.0.0.235 2015-12-14+09-32-07.937 ========

0000 00000010 "C:\Documents and Settings\Admin.MICROSOF-6380B9\Мои документы\Downloads\install_flash_player_20_plugin.exe"

0001 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0002 00001011

0003 00001039

=X====== M/20.0.0.235 2015-12-14+09-32-11.343 ========

=O====== M/20.0.0.235 2015-12-14+09-32-07.937 ========

0000 00000010 "C:\Documents and Settings\Admin.MICROSOF-6380B9\Мои документы\Downloads\install_flash_player_20_plugin.exe"

0001 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0002 00001011

0003 00001039

=X====== M/20.0.0.235 2015-12-14+09-32-13.468 ========

=O====== M/20.0.0.235 2015-12-14+09-32-07.921 ========

0000 00000010 "C:\Documents and Settings\Admin.MICROSOF-6380B9\Мои документы\Downloads\install_flash_player_20_plugin.exe"

0001 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0002 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

0003 00000020 C:\WINDOWS\system32\FlashPlayerApp.exe

0004 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0005 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

0006 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0007 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

0008 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player NPAPI/ 2

0009 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

0010 00001036 Software\Opera Software/Last CommandLine 2

0011 00001036 Software\Opera Software/Last CommandLine 2

0012 00001036 Software\Opera Software/Plugin Path 2

0013 00001036 Software\Opera Software/Plugin Path 2

0014 00000014

0015 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_20_0_0_235_Plugin.exe

0016 00000024 C:\WINDOWS\system32\Macromed\Flash\plugin.vch

0017 00000017 C:\WINDOWS\system32\Macromed\Flash

0018 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0019 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe

=X====== M/20.0.0.235 2015-12-14+09-32-25.375 ========

=O====== M/20.0.0.235 2015-12-14+09-35-09.562 ========

0000 00000010 "C:\Documents and Settings\Admin.MICROSOF-6380B9\Мои документы\Downloads\install_flash_player_20_plugin.exe"

0001 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0002 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

0003 00001036 Software\Opera Software/Last CommandLine 2

0004 00001036 Software\Opera Software/Last CommandLine 2

0005 00001036 Software\Opera Software/Plugin Path 2

0006 00001036 Software\Opera Software/Plugin Path 2

0007 00000014

0008 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_20_0_0_235_Plugin.exe

0009 00000024 C:\WINDOWS\system32\Macromed\Flash\plugin.vch

0010 00000017 C:\WINDOWS\system32\Macromed\Flash

0011 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0012 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183

0013 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183

0014 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe

0015 00001106

0016 00001106

0017 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183

=X====== M/20.0.0.235 2015-12-14+09-35-23.750 ========

=O====== M/20.0.0.235 2015-12-23+17-13-15.812 ========

0000 00000010 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_20_0_0_235_Plugin.exe -maintain plugin

0001 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0002 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0003 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

0004 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_20_0_0_235_Plugin.exe 5

0005 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_20_0_0_235_Plugin.exe 5

0006 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

0007 00001037 Software\Macromedia\FlashPlayerPlugin/ 2

0008 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2

0009 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

0010 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

0011 00001021

0012 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0013 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0014 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0015 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0016 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0017 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0018 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 2

0019 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0020 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0021 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0022 00001036 Software\Opera Software/Last CommandLine 2

0023 00001036 Software\Opera Software/Last CommandLine 2

0024 00001036 Software\Opera Software/Plugin Path 2

0025 00001036 Software\Opera Software/Plugin Path 2

0026 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_20_0_0_235_Plugin.exe 5

0027 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_20_0_0_235_Plugin.exe 5

0028 00000012

=X====== M/20.0.0.235 2015-12-23+17-13-20.031 ========

[_maria_]

Hi,

Please post the contents of the Adobe_ADM.log file saved at C:\Documents and Settings\<YourUserID>\Local Settings\Temp\Adobe_ADMLogs.

Thank you.

--

Maria

[аннап58632466]

03/21/16 22:28:22:765 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1720 | *********************** ADM Workflow start. Version: 2.0.0.101s **************************

03/21/16 22:28:22:765 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1720 | Admin and not child process. No need for IPC

03/21/16 22:28:23:015 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1720 | White listed URLs are

03/21/16 22:28:23:015 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1720 | get.adobe.com

03/21/16 22:28:23:015 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1720 | get2.adobe.com

03/21/16 22:28:23:015 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1720 | aihdownload.adobe.com

03/21/16 22:28:23:015 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1720 | admdownload.stage.adobe.com

03/21/16 22:28:23:015 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1720 | admdownload.adobe.com

03/21/16 22:28:23:015 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1720 | airdownload.adobe.com

03/21/16 22:28:23:015 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1720 | ardownload.adobe.com

03/21/16 22:28:23:015 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1720 | ardownload2.adobe.com

03/21/16 22:28:23:015 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1720 | download.macromedia.com

03/21/16 22:28:23:015 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1720 | fpdownload.macromedia.com

03/21/16 22:28:23:015 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1720 | fpdownload2.macromedia.com

03/21/16 22:28:23:015 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1720 | fpdownload.adobe.com

03/21/16 22:28:23:015 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1720 | fpdownload2.adobe.com

03/21/16 22:28:23:015 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1720 | platformdl.adobe.com

03/21/16 22:28:23:015 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1720 | platformdl-stage.corp.adobe.com

03/21/16 22:28:23:015 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1720 | wwwimages2.adobe.com

03/21/16 22:28:23:015 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1720 | wwwimages.adobe.com

03/21/16 22:28:23:015 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1720 | wwwimages.stage.adobe.com

03/21/16 22:28:23:015 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1720 | wwwimages2.stage.adobe.com

03/21/16 22:28:23:015 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1720 | dlmping.adobe.com

03/21/16 22:28:23:015 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1720 | dlmping2.adobe.com

03/21/16 22:28:23:015 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1720 | dlmping3.adobe.com

03/21/16 22:28:23:015 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1720 | dlmping4.adobe.com

03/21/16 22:28:23:015 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1720 | get3.adobe.com

03/21/16 22:28:23:015 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1720 | get3.stage.adobe.com

03/21/16 22:28:23:015 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1720 | adobetag.com

03/21/16 22:28:23:015 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1720 | promotion.adobe.com

03/21/16 22:28:23:015 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1720 | stats.adobe.com

03/21/16 22:28:23:015 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1720 | sstats.adobe.com

03/21/16 22:28:23:015 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1720 | White listed Machine Registries are

03/21/16 22:28:23:015 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1720 | system\currentcontrolset\control\session manager\environment\

03/21/16 22:28:23:015 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1720 | software\microsoft\windows nt\currentversion\

03/21/16 22:28:23:015 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1720 | software\microsoft\windows\currentversion\uninstall\

03/21/16 22:28:23:015 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1720 | software\wow6432node\microsoft\windows\currentversion\uninstall\

03/21/16 22:28:23:015 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1720 | software\microsoft\windows\currentversion\app paths\

03/21/16 22:28:23:015 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1720 | software\macromedia\

03/21/16 22:28:23:015 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1720 | software\adobe\setup\reader\

03/21/16 22:28:23:015 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1720 | software\wow6432node\adobe\setup\reader\

03/21/16 22:28:23:015 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1720 | White listed User Registries are

03/21/16 22:28:23:015 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1720 | software\microsoft\windows\shell\associations\urlassociations\

03/21/16 22:28:23:015 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1720 | software\macromedia\

03/21/16 22:28:23:015 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1720 | Actual OS locale:'ru_RU', OS locale for this instance:'ru_RU', ADM locale : ru

03/21/16 22:28:23:390 | [INFO] |  | ADM |  | WorkflowManager |  |  | 3828 | Complete ADM URL after encoding: https://get.adobe.com/flashplayer/webservices/adm/?cname=flashplayer21pp_fa_install.exe&bname=flashp...

03/21/16 22:28:24:078 | [INFO] |  | ADM |  | ApplicationContext |  |  | 3864 | sc_code : FP

03/21/16 22:28:24:078 | [INFO] |  | ADM |  | ApplicationContext |  |  | 3864 | ping : {"pagename":"ACDC_FP_ADM_Launched","channel":"ACDC_FlashPlayer","prop1":"ADM","prop2":"ACDC Downloads","prop3":"get.adobe.com","prop4":"ru_RU","prop5":"ru_RU:ACDC_FP_ADM_Launched","products":";FlashPlayer_ADM","eVar74":"","events":"event96","eVar73":"ACDC_FlashPlayer"}

03/21/16 22:28:25:218 | [INFO] |  | ADM |  | ApplicationContext |  |  | 3656 | ping : {"pagename":"ACDC_FP_ADM_Pref_0","channel":"ACDC_FlashPlayer","prop1":"ADM","prop2":"ACDC Downloads","prop3":"get.adobe.com","prop4":"ru_RU","prop5":"ru_RU:ACDC_FP_ADM_Pref_0","products":";FlashPlayer_ADM","eVar74":"","events":"","eVar73":"ACDC_FlashPlayer"}

03/21/16 22:28:25:703 | [INFO] |  | ADM |  | WorkflowManager |  |  | 3656 | WorkflowManager.startPrechecks for product:Adobe Flash Player isPreInstalled:false isDiskSpaceAvailable:true

03/21/16 22:28:25:765 | [INFO] |  | ADM |  | ApplicationContext |  |  | 3656 | WorkflowManager.gcc precheck in non elevated mode -- errorCode:0 returnCode:0

03/21/16 22:28:25:796 | [INFO] |  | ADM |  | ApplicationContext |  |  | 3656 | WorkflowManager.gcc precheck in elevated mode -- errorCode:0 returnCode:0

03/21/16 22:28:25:796 | [INFO] |  | ADM |  | WorkflowManager |  |  | 3656 | WorkflowManager.startPrechecks for product:Google Chrome isPreInstalled:false isDiskSpaceAvailable:true

03/21/16 22:28:25:796 | [INFO] |  | ADM |  | WorkflowManager |  |  | 3656 | WorkflowManager.startPrechecks for product:McAfee Security Scan Plus isPreInstalled:false isDiskSpaceAvailable:true

03/21/16 22:28:25:812 | [INFO] |  | ADM |  | ApplicationContext |  |  | 3656 | WorkflowManager.gtb precheck in elevated shell -- errorCode:0 returnCode:4

03/21/16 22:28:25:812 | [INFO] |  | ADM |  | ApplicationContext |  |  | 3656 | WorkflowManager.gtb precheck in elevated shell -- errorCode:0 returnCode:4 TCC_ERROR_IENOTDEFAULTBROWSER

03/21/16 22:28:25:812 | [INFO] |  | ADM |  | WorkflowManager |  |  | 3656 | WorkflowManager.startPrechecks for product:Google Toolbar isPreInstalled:true isDiskSpaceAvailable:true

03/21/16 22:28:26:437 | [WARN] |  | ADM |  | ApplicationContext |  |  | 3740 | Error in downloading. Error type : -40, extendedErrorCode : 12175, errorCategory : 2, isResumable : 0

03/21/16 22:50:01:875 | [WARN] |  | ADM |  | ApplicationContext |  |  | 2256 | DlmPing. ping url empty for package : McAfeeSecurityScanPlus

03/21/16 22:50:01:875 | [WARN] |  | ADM |  | ApplicationContext |  |  | 2256 | DlmPing. ping url empty for package : GoogleToolbar

03/21/16 22:50:01:875 | [INFO] |  | ADM |  | ApplicationContext |  |  | 2256 | ping : {"pagename":"ACDC_FP_ADM_User_Cancellation_exitcode=-1","channel":"ACDC_FlashPlayer","prop1":"ADM","prop2":"ACDC Downloads","prop3":"get.adobe.com","prop4":"ru_RU","prop5":"ru_RU:ACDC_FP_ADM_User_Cancellation_exitcode=-1","products":";FlashPlayer_ADM","eVar74":"","events":"","eVar73":"ACDC_FlashPlayer"}

03/21/16 22:50:01:953 | [INFO] |  | ADM |  | ApplicationContext |  |  | 2256 | Start Application Detection Id

03/21/16 22:50:03:031 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1720 | *********************** ADM Workflow end. Version: 2.0.0.101s **************************

[аннап58632466]

Maria!

thank you very much for your help

[_maria_]

Hi,

For some reason the online installer is not able to download Flash Player.  I'm not sure why this is happening and will forward this log file to the team responsible for the online installer.  In the mean time, you can try using the offline installer posted at the bottom of the Installation problems | Flash Player | Windows 7 and earlier page in the 'Still having problems' section.

--

Maria

[аннап58632466]

So now how to be?

[_maria_]

Sorry,  I don't understand what you mean.

[аннап58632466]

What to do now ?

[_maria_]

Try using the offline installer posted on the page I link to.

[аннап58632466]

Installation problems | Flash Player | Windows 7 and earlier

THIS?

[аннап58632466]

please send the link again

[аннап58632466]

still not installed((

[_maria_]

What happens when you use the offline installer?  Are you using the correct file for your browser?

If you get an error post a screenshot of the error (see How to post a screenshot in the forum) and new FlashInstall.log file(s).

[аннап58632466]

[аннап58632466]

[аннап58632466]

[аннап58632466]

=O====== M/19.0.0.245 2015-11-25+19-24-34.453 ========

0000 00000010 "C:\Documents and Settings\Admin.MICROSOF-6380B9\Рабочий стол\install_flash_player (2).exe"

0001 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0002 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0003 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0004 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0005 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

0006 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0007 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0008 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0009 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0010 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

0011 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0012 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

0013 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player NPAPI/ 2

0014 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

0015 00001036 Software\Opera Software/Last CommandLine 2

0016 00001036 Software\Opera Software/Last CommandLine 2

0017 00001036 Software\Opera Software/Plugin Path 2

0018 00001036 Software\Opera Software/Plugin Path 2

0019 00000014

0020 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_19_0_0_245_Plugin.exe

0021 00000024 C:\WINDOWS\system32\Macromed\Flash\plugin.vch

0022 00000017 C:\WINDOWS\system32\Macromed\Flash

0023 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0024 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe

=X====== M/19.0.0.245 2015-11-25+19-24-53.375 ========

=O====== M/19.0.0.245 2015-11-25+19-25-21.125 ========

0000 00000010 "C:\Documents and Settings\Admin.MICROSOF-6380B9\Рабочий стол\install_flash_player (2).exe"

0001 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0002 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0003 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0004 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0005 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0006 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0007 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0008 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

0009 00001036 Software\Opera Software/Last CommandLine 2

0010 00001036 Software\Opera Software/Last CommandLine 2

0011 00001036 Software\Opera Software/Plugin Path 2

0012 00001036 Software\Opera Software/Plugin Path 2

0013 00000014

0014 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_19_0_0_245_Plugin.exe

0015 00000024 C:\WINDOWS\system32\Macromed\Flash\plugin.vch

0016 00000017 C:\WINDOWS\system32\Macromed\Flash

0017 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0018 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183

0019 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183

0020 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe

0021 00001106

0022 00001106

0023 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183

=X====== M/19.0.0.245 2015-11-25+19-25-34.218 ========

=O====== M/19.0.0.245 2015-11-25+19-28-05.625 ========

0000 00000010 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_19_0_0_245_Plugin.exe -maintain plugin

0001 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0002 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0003 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

0004 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_19_0_0_245_Plugin.exe 5

0005 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_19_0_0_245_Plugin.exe 5

0006 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

0007 00001037 Software\Macromedia\FlashPlayerPlugin/ 2

0008 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

0009 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

0010 00001021

0011 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0012 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0013 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0014 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0015 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0016 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0017 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 2

0018 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0019 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0020 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0021 00001036 Software\Opera Software/Last CommandLine 2

0022 00001036 Software\Opera Software/Last CommandLine 2

0023 00001036 Software\Opera Software/Plugin Path 2

0024 00001036 Software\Opera Software/Plugin Path 2

0025 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_19_0_0_245_Plugin.exe 5

0026 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_19_0_0_245_Plugin.exe 5

0027 00000012

=X====== M/19.0.0.245 2015-11-25+19-28-11.375 ========

=O====== M/19.0.0.245 2015-11-25+19-28-55.671 ========

0000 00000010 "C:\Documents and Settings\Admin.MICROSOF-6380B9\Рабочий стол\install_flash_player (2).exe"

0001 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0002 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0003 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0004 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0005 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

0006 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0007 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0008 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0009 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0010 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

0011 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0012 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

0013 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player NPAPI/ 2

0014 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

0015 00001036 Software\Opera Software/Last CommandLine 2

0016 00001036 Software\Opera Software/Last CommandLine 2

0017 00001036 Software\Opera Software/Plugin Path 2

0018 00001036 Software\Opera Software/Plugin Path 2

0019 00000014

0020 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_19_0_0_245_Plugin.exe

0021 00000024 C:\WINDOWS\system32\Macromed\Flash\plugin.vch

0022 00000017 C:\WINDOWS\system32\Macromed\Flash

0023 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0024 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe

=X====== M/19.0.0.245 2015-11-25+19-29-11.375 ========

=O====== M/19.0.0.245 2015-11-25+19-33-07.062 ========

0000 00000010 "C:\Documents and Settings\Admin.MICROSOF-6380B9\Рабочий стол\install_flash_player (2).exe"

0001 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0002 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0003 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0004 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0005 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0006 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0007 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0008 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

0009 00001036 Software\Opera Software/Last CommandLine 2

0010 00001036 Software\Opera Software/Last CommandLine 2

0011 00001036 Software\Opera Software/Plugin Path 2

0012 00001036 Software\Opera Software/Plugin Path 2

0013 00000014

0014 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_19_0_0_245_Plugin.exe

0015 00000024 C:\WINDOWS\system32\Macromed\Flash\plugin.vch

0016 00000017 C:\WINDOWS\system32\Macromed\Flash

0017 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0018 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183

0019 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183

0020 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe

0021 00001106

0022 00001106

0023 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183

=X====== M/19.0.0.245 2015-11-25+19-33-26.531 ========

=O====== M/19.0.0.245 2015-11-26+17-47-14.109 ========

0000 00000010 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_19_0_0_245_Plugin.exe -maintain plugin

0001 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0002 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0003 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

0004 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_19_0_0_245_Plugin.exe 5

0005 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_19_0_0_245_Plugin.exe 5

0006 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

0007 00001037 Software\Macromedia\FlashPlayerPlugin/ 2

0008 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

0009 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

0010 00001021

0011 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0012 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0013 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0014 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0015 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0016 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0017 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 2

0018 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0019 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0020 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0021 00001036 Software\Opera Software/Last CommandLine 2

0022 00001036 Software\Opera Software/Last CommandLine 2

0023 00001036 Software\Opera Software/Plugin Path 2

0024 00001036 Software\Opera Software/Plugin Path 2

0025 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_19_0_0_245_Plugin.exe 5

0026 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_19_0_0_245_Plugin.exe 5

0027 00000012

=X====== M/19.0.0.245 2015-11-26+17-47-18.953 ========

=O====== M/20.0.0.235 2015-12-14+09-32-07.937 ========

0000 00000010 "C:\Documents and Settings\Admin.MICROSOF-6380B9\Мои документы\Downloads\install_flash_player_20_plugin.exe"

0001 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0002 00001011

0003 00001039

=X====== M/20.0.0.235 2015-12-14+09-32-11.343 ========

=O====== M/20.0.0.235 2015-12-14+09-32-07.937 ========

0000 00000010 "C:\Documents and Settings\Admin.MICROSOF-6380B9\Мои документы\Downloads\install_flash_player_20_plugin.exe"

0001 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0002 00001011

0003 00001039

=X====== M/20.0.0.235 2015-12-14+09-32-13.468 ========

=O====== M/20.0.0.235 2015-12-14+09-32-07.921 ========

0000 00000010 "C:\Documents and Settings\Admin.MICROSOF-6380B9\Мои документы\Downloads\install_flash_player_20_plugin.exe"

0001 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0002 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

0003 00000020 C:\WINDOWS\system32\FlashPlayerApp.exe

0004 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0005 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

0006 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0007 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

0008 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player NPAPI/ 2

0009 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

0010 00001036 Software\Opera Software/Last CommandLine 2

0011 00001036 Software\Opera Software/Last CommandLine 2

0012 00001036 Software\Opera Software/Plugin Path 2

0013 00001036 Software\Opera Software/Plugin Path 2

0014 00000014

0015 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_20_0_0_235_Plugin.exe

0016 00000024 C:\WINDOWS\system32\Macromed\Flash\plugin.vch

0017 00000017 C:\WINDOWS\system32\Macromed\Flash

0018 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0019 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe

=X====== M/20.0.0.235 2015-12-14+09-32-25.375 ========

=O====== M/20.0.0.235 2015-12-14+09-35-09.562 ========

0000 00000010 "C:\Documents and Settings\Admin.MICROSOF-6380B9\Мои документы\Downloads\install_flash_player_20_plugin.exe"

0001 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0002 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

0003 00001036 Software\Opera Software/Last CommandLine 2

0004 00001036 Software\Opera Software/Last CommandLine 2

0005 00001036 Software\Opera Software/Plugin Path 2

0006 00001036 Software\Opera Software/Plugin Path 2

0007 00000014

0008 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_20_0_0_235_Plugin.exe

0009 00000024 C:\WINDOWS\system32\Macromed\Flash\plugin.vch

0010 00000017 C:\WINDOWS\system32\Macromed\Flash

0011 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0012 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183

0013 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183

0014 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe

0015 00001106

0016 00001106

0017 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183

=X====== M/20.0.0.235 2015-12-14+09-35-23.750 ========

=O====== M/20.0.0.235 2015-12-23+17-13-15.812 ========

0000 00000010 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_20_0_0_235_Plugin.exe -maintain plugin

0001 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0002 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0003 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

0004 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_20_0_0_235_Plugin.exe 5

0005 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_20_0_0_235_Plugin.exe 5

0006 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

0007 00001037 Software\Macromedia\FlashPlayerPlugin/ 2

0008 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2

0009 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

0010 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

0011 00001021

0012 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0013 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0014 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0015 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0016 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0017 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0018 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 2

0019 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0020 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0021 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

0022 00001036 Software\Opera Software/Last CommandLine 2

0023 00001036 Software\Opera Software/Last CommandLine 2

0024 00001036 Software\Opera Software/Plugin Path 2

0025 00001036 Software\Opera Software/Plugin Path 2

0026 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_20_0_0_235_Plugin.exe 5

0027 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_20_0_0_235_Plugin.exe 5

0028 00000012

=X====== M/20.0.0.235 2015-12-23+17-13-20.031 ========

[аннап58632466]

03/22/16 01:34:53:187 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1000 | *********************** ADM Workflow start. Version: 2.0.0.101s **************************

03/22/16 01:34:53:187 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1000 | Admin and not child process. No need for IPC

03/22/16 01:34:53:468 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1000 | White listed URLs are

03/22/16 01:34:53:468 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1000 | get.adobe.com

03/22/16 01:34:53:468 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1000 | get2.adobe.com

03/22/16 01:34:53:468 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1000 | aihdownload.adobe.com

03/22/16 01:34:53:468 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1000 | admdownload.stage.adobe.com

03/22/16 01:34:53:468 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1000 | admdownload.adobe.com

03/22/16 01:34:53:468 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1000 | airdownload.adobe.com

03/22/16 01:34:53:468 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1000 | ardownload.adobe.com

03/22/16 01:34:53:468 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1000 | ardownload2.adobe.com

03/22/16 01:34:53:468 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1000 | download.macromedia.com

03/22/16 01:34:53:468 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1000 | fpdownload.macromedia.com

03/22/16 01:34:53:468 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1000 | fpdownload2.macromedia.com

03/22/16 01:34:53:468 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1000 | fpdownload.adobe.com

03/22/16 01:34:53:468 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1000 | fpdownload2.adobe.com

03/22/16 01:34:53:468 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1000 | platformdl.adobe.com

03/22/16 01:34:53:468 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1000 | platformdl-stage.corp.adobe.com

03/22/16 01:34:53:468 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1000 | wwwimages2.adobe.com

03/22/16 01:34:53:484 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1000 | wwwimages.adobe.com

03/22/16 01:34:53:484 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1000 | wwwimages.stage.adobe.com

03/22/16 01:34:53:484 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1000 | wwwimages2.stage.adobe.com

03/22/16 01:34:53:484 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1000 | dlmping.adobe.com

03/22/16 01:34:53:484 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1000 | dlmping2.adobe.com

03/22/16 01:34:53:484 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1000 | dlmping3.adobe.com

03/22/16 01:34:53:484 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1000 | dlmping4.adobe.com

03/22/16 01:34:53:484 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1000 | get3.adobe.com

03/22/16 01:34:53:484 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1000 | get3.stage.adobe.com

03/22/16 01:34:53:484 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1000 | adobetag.com

03/22/16 01:34:53:484 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1000 | promotion.adobe.com

03/22/16 01:34:53:484 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1000 | stats.adobe.com

03/22/16 01:34:53:484 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1000 | sstats.adobe.com

03/22/16 01:34:53:484 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1000 | White listed Machine Registries are

03/22/16 01:34:53:484 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1000 | system\currentcontrolset\control\session manager\environment\

03/22/16 01:34:53:484 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1000 | software\microsoft\windows nt\currentversion\

03/22/16 01:34:53:484 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1000 | software\microsoft\windows\currentversion\uninstall\

03/22/16 01:34:53:484 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1000 | software\wow6432node\microsoft\windows\currentversion\uninstall\

03/22/16 01:34:53:484 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1000 | software\microsoft\windows\currentversion\app paths\

03/22/16 01:34:53:484 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1000 | software\macromedia\

03/22/16 01:34:53:484 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1000 | software\adobe\setup\reader\

03/22/16 01:34:53:484 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1000 | software\wow6432node\adobe\setup\reader\

03/22/16 01:34:53:484 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1000 | White listed User Registries are

03/22/16 01:34:53:484 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1000 | software\microsoft\windows\shell\associations\urlassociations\

03/22/16 01:34:53:484 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1000 | software\macromedia\

03/22/16 01:34:53:484 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1000 | Actual OS locale:'ru_RU', OS locale for this instance:'ru_RU', ADM locale : ru

03/22/16 01:34:53:781 | [INFO] |  | ADM |  | WorkflowManager |  |  | 688 | Complete ADM URL after encoding: https://get.adobe.com/flashplayer/webservices/adm/?cname=flashplayer21pp_fa_install.exe&bname=flashp...

03/22/16 01:34:55:031 | [INFO] |  | ADM |  | ApplicationContext |  |  | 3440 | sc_code : FP

03/22/16 01:34:55:031 | [INFO] |  | ADM |  | ApplicationContext |  |  | 3440 | ping : {"pagename":"ACDC_FP_ADM_Launched","channel":"ACDC_FlashPlayer","prop1":"ADM","prop2":"ACDC Downloads","prop3":"get.adobe.com","prop4":"ru_RU","prop5":"ru_RU:ACDC_FP_ADM_Launched","products":";FlashPlayer_ADM","eVar74":"","events":"event96","eVar73":"ACDC_FlashPlayer"}

03/22/16 01:34:57:046 | [INFO] |  | ADM |  | ApplicationContext |  |  | 3392 | ping : {"pagename":"ACDC_FP_ADM_Pref_0","channel":"ACDC_FlashPlayer","prop1":"ADM","prop2":"ACDC Downloads","prop3":"get.adobe.com","prop4":"ru_RU","prop5":"ru_RU:ACDC_FP_ADM_Pref_0","products":";FlashPlayer_ADM","eVar74":"","events":"","eVar73":"ACDC_FlashPlayer"}

03/22/16 01:34:57:453 | [INFO] |  | ADM |  | WorkflowManager |  |  | 3392 | WorkflowManager.startPrechecks for product:Adobe Flash Player isPreInstalled:false isDiskSpaceAvailable:true

03/22/16 01:34:57:531 | [INFO] |  | ADM |  | ApplicationContext |  |  | 3392 | WorkflowManager.gcc precheck in non elevated mode -- errorCode:0 returnCode:0

03/22/16 01:34:57:546 | [INFO] |  | ADM |  | ApplicationContext |  |  | 3392 | WorkflowManager.gcc precheck in elevated mode -- errorCode:0 returnCode:0

03/22/16 01:34:57:546 | [INFO] |  | ADM |  | WorkflowManager |  |  | 3392 | WorkflowManager.startPrechecks for product:Google Chrome isPreInstalled:false isDiskSpaceAvailable:true

03/22/16 01:34:57:546 | [INFO] |  | ADM |  | WorkflowManager |  |  | 3392 | WorkflowManager.startPrechecks for product:McAfee Security Scan Plus isPreInstalled:false isDiskSpaceAvailable:true

03/22/16 01:34:57:562 | [INFO] |  | ADM |  | ApplicationContext |  |  | 3392 | WorkflowManager.gtb precheck in elevated shell -- errorCode:0 returnCode:4

03/22/16 01:34:57:562 | [INFO] |  | ADM |  | ApplicationContext |  |  | 3392 | WorkflowManager.gtb precheck in elevated shell -- errorCode:0 returnCode:4 TCC_ERROR_IENOTDEFAULTBROWSER

03/22/16 01:34:57:562 | [INFO] |  | ADM |  | WorkflowManager |  |  | 3392 | WorkflowManager.startPrechecks for product:Google Toolbar isPreInstalled:true isDiskSpaceAvailable:true

03/22/16 01:34:58:296 | [WARN] |  | ADM |  | ApplicationContext |  |  | 2208 | Error in downloading. Error type : -40, extendedErrorCode : 12175, errorCategory : 2, isResumable : 0

03/22/16 01:35:26:234 | [WARN] |  | ADM |  | ApplicationContext |  |  | 2544 | DlmPing. ping url empty for package : McAfeeSecurityScanPlus

03/22/16 01:35:26:234 | [WARN] |  | ADM |  | ApplicationContext |  |  | 2544 | DlmPing. ping url empty for package : GoogleToolbar

03/22/16 01:35:26:234 | [INFO] |  | ADM |  | ApplicationContext |  |  | 2544 | ping : {"pagename":"ACDC_FP_ADM_User_Cancellation_exitcode=-1","channel":"ACDC_FlashPlayer","prop1":"ADM","prop2":"ACDC Downloads","prop3":"get.adobe.com","prop4":"ru_RU","prop5":"ru_RU:ACDC_FP_ADM_User_Cancellation_exitcode=-1","products":";FlashPlayer_ADM","eVar74":"","events":"","eVar73":"ACDC_FlashPlayer"}

03/22/16 01:35:26:343 | [INFO] |  | ADM |  | ApplicationContext |  |  | 2544 | Start Application Detection Id

03/22/16 01:35:27:640 | [INFO] |  | ADM |  | ApplicationContext |  |  | 1000 | *********************** ADM Workflow end. Version: 2.0.0.101s **************************

[_maria_ · Accepted solution]

Hi,

Please try the following:

1. Download the current uninstaller: Uninstaller for Windows
2. Download the current Flash Player PPAPI Plugin for Opera: Flash Player for Opera and Chromium-based browsers - PPAPI
3. Close all browser windows, and any other application that may use Flash Player (e.g. instant messaging clients, etc) and run the uninstaller
4. Restart Windows. 
   
   If you are using Windows 8 or 8.1, do NOT perform steps 5 and 6.
   
   
5. Delete all remaining files (except for the FlashInstall.log file) and folders located in the following directories.  (tip: copy and paste these paths into the path bar in an Explorer window)
   • C:\Windows\system32\Macromed\Flash - do not delete FlashInstall.log file
   • C:\Windows\SysWOW64\Macromed\Flash (if you are using a 64-bit system) - do not delete FlashInstall.log file
   • %appdata%\Adobe\Flash Player
   • %appdata%\Macromedia\Flash Player
6. Verify that the files “FlashPlayerCPLApp.cpl”, "FlashPlayerApp.exe", and "FlashPlayerInstaller.exe" in C:\Windows\system32\ (for 32-bit systems) or C:\Windows\SysWOW64\ (if you are using a 64-bit system) have been deleted.
   • If you do not see the .exe suffix on FlashPlayerApp.exe and FlashPlayerInstaller.exe See Show or hide file name extensions - Windows Help.
7. Close all browser windows, and any other application that may use Flash Player (e.g. instant messaging clients, etc), and run the installer downloaded in step 2
8. Flash Player should be installed.  If not, post new a new FlashInstall.log file.

--

Maria

[аннап58632466]

Maria!!!!!!!!!!!!!!!!!!!!!!You beautiful!!!!!Thaks you!!!!!!!!!!!!!!!!!!!!!!!!!!!!