Authorizing new computer with DE3

[mauricel69765312]

I am not able to authorize my new computer on D. Editions with the same Adobe ID I used for the old trashed computer. I get the message; can only  use an Adobe ID that has not been previously used to authorize another computer or mobile device. etc..  Adobe customer support unable to solve after a number of hours of online chat. Any solution ideas?

[Nanaky]

Windows:

    Close all applications.

    Choose Start > Run.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

    Select the Adept key.

    Choose File > Export.

    In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

    Right-click the Adept key and choose Delete.

    In the Confirm Key Delete dialog, click OK.

    Close the Registry Editor.

    Open Adobe Digital Editions and reauthorize.

Macintosh:

    quit Adobe Digital Editions.

    Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

    If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

    Open Adobe Digital Editions and reauthorize.

[mauricel69765312 · Accepted solution]

Superb! Worked perfectly. Thanks.

[Nanaky]

You are welcome.